Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Specialist

Ferrellgas

Customer Service Specialist

Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 and that trust starts with our people. We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won't go unnoticed - here, your impact matters.

Why You'll Love Working Here

At Ferrellgas, we're committed to supporting our team with benefits that promote health, financial security, and personal growth:

  • Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
  • Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
  • Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
  • Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
  • Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
  • Employee Perks: Referral program, employee discount programs, and propane savings

Responsibilities

  • Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
  • Works with customers daily to sustain and improve business relationships.
  • Ask probing questions to identify customer issues or concerns.
  • Ensure accurate account maintenance and updating of account information.
  • Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions
  • Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.
  • Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions.
  • Can handle basic de-escalation of customer situations by following our customer complaint resolution policy.
  • Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone.
  • Support the set-up of new customer accounts.
  • Meet or exceed minimum performance standards outlined in company policy.

Qualifications

  • High School Diploma or equivalent.
  • 1 or more years of customer service experience.
  • Exceptional customer service and negotiation skills.
  • Strong organizational skills with typing and data entry experience.
  • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
  • Proficient in Microsoft Office including Excel, Word, and Access.
  • Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
  • Applicants must not now, or any time in the future, require sponsorship for an employment visa.

Why Ferrellgas?

At Ferrellgas we're honored to be part of tight-knit communities across America and thousands of customers' lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.

Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials

Ready to take the next step in your career? Apply today and be part of our growing team!

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Specialist in Eugene, OR vacancy
  • $58.88k - $64.96k

     ...Police Department Division Police Technical Services Opening Date 06/01/2026 Closing Date 6/2...  ...attention to detail, and will provide unmatched customer service. When hired as a Communications Specialist 1, new hires are required to complete an intensive... 
    Suggested
    Hourly pay
    Full time
    Contract work
    Temporary work
    Traineeship
    Work experience placement
    Shift work
    Night shift
    Weekend work

    City of Eugene

    Eugene, OR
    3 days ago
  • $32.29 per hour

     ...Department Police Department Division Police Technical Services Opening Date 04/23/2025 Closing Date Continuous...  ...Information on How to Apply ( Classification: Communications Specialist 1 ( & Communications Specialist 2 ( Salary: Depending upon a... 
    Suggested
    Hourly pay
    Full time
    Contract work
    Temporary work
    Shift work
    Night shift
    Rotating shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    City of Eugene

    Eugene, OR
    4 days ago
  •  ...of our thing. Our inclusive community of customers and associates champions the acceptance...  ...'ll be at home here. Title: Customer Specialist Reports to: Store Manager, General Manager...  .... Responsibilities: Sales and Service: • Identifies customer needs & wants with... 
    Suggested
    Part time

    KnitWell Group

    Eugene, OR
    12 hours ago
  •  ...Customer Service Representative The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse... 
    Suggested
    Bi-weekly pay
    Weekly pay
    Temporary work
    Work at office
    Flexible hours

    SRS Distribution

    Eugene, OR
    2 days ago
  • $40.16k - $55.22k

     ...Customer Service Representative Customer Service Representative Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together a future focused on serving the customer and powering and protecting... 
    Suggested
    Temporary work
    Local area
    Shift work

    Atkore

    Eugene, OR
    2 days ago
  •  ...Customer Relations Specialist We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive... 
    Remote work
    Flexible hours

    Traveling with Tasha

    Eugene, OR
    12 hours ago
  •  ...Customer Service Specialist Hours of Work: Sunday-Wednesday: 8:00am-6:30pm Hi. We're New Horizons In-Home Care. We're looking to hire Customer Service Specialists to join our award-winning, people-first in-home care company. We're looking for Customer Service... 
    Work at office

    New Horizons In-Home Care

    Eugene, OR
    9 days ago
  • $20 - $23 per hour

     ...Join Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and...  ...Job Description In this role, you will serve as the key customer contact for our branch, providing order support and product information... 
    Hourly pay
    Local area
    Flexible hours

    Service Partners

    Eugene, OR
    4 days ago
  • Job Description Job Description Pharmaceutical Sales Representative (Entry level or experienced) We are currently looking to add excellent sales individuals to our professional Pharmaceutical Sales Rep team. We are a privately held company and offers a great corporate...
    Full time

    Innovativ Pharma, Inc.

    Eugene, OR
    12 days ago
  •  ...relationship with all AE's andour internal and external clients, including advertising agencies andout-of-home buying services. Provide good customer service with follow up on any /all requests on behalf of the AE. Coordinate and process advertising contracts,... 
    Work experience placement

    OUTFRONT Media

    Eugene, OR
    12 hours ago
  • $70k

     ...deliver cutting-edge business solutions backed by exceptional service. From office technology and managed IT to software and security...  ...-makers Learn POA’s technology solutions and how they solve customer challenges Develop proposals tailored to each client’s needs... 
    Full time
    Contract work
    Work at office
    Local area

    Pacific Office Automation

    Eugene, OR
    10 days ago
  • $65k - $75k

     ...revenue engine — identifying, qualifying, and nurturing prospective customers to build a strong pipeline for our closing team. You'll work in...  ...Preferred Qualifications Prior customer-facing or customer service experience. Familiarity with CRM software (Salesforce,... 
    Work at office

    Modern Amenities

    Coburg, OR
    27 days ago
  • $23 per hour

     ...ready to jump-start your career? Auto-Chlor is hiring for a Service and Sales Representative to come be a part of our fast-paced and...  ...Service and Sales Representatives who deliver valuable service to customers every day. Career opportunities to move up within the... 
    Traineeship

    Auto-Chlor System of Oregon, Inc.

    Springfield, OR
    more than 2 months ago
  • $16.65 - $18.87 per hour

     ...planet. Our team seeks a Store Sales Specialist to help us create better outdoor...  ...giving recommendations, and engaging with customers every day. With your help, we will deliver...  ...memberships, and offering REI products and services. In addition to helping keep the store... 
    Hourly pay
    Flexible hours

    REI (Recreational Equipment Inc.)

    Eugene, OR
    3 days ago
  • $23.47 - $38.62 per hour

     ...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position... 
    Hourly pay

    Postal Jobs Resource

    Junction City, OR
    more than 2 months ago
  • $23.47 - $38.62 per hour

     ...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success...  ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative... 
    Hourly pay

    Postal Jobs Resource

    Cheshire, OR
    more than 2 months ago
  • $23.47 - $38.62 per hour

     ...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate... 
    Hourly pay

    Postal Jobs Resource

    Eugene, OR
    more than 2 months ago
  • $23.47 - $38.62 per hour

     ...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working...  ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues... 
    Hourly pay
    Weekend work

    Postal Jobs Resource

    Junction City, OR
    more than 2 months ago
  •  ...Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient... 
    Work experience placement
    Night shift
    Weekend work

    GAT Airline Ground Support

    Eugene, OR
    1 day ago
  •  ...At UniFirst, we Always Deliver —for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This... 
    Monday to Friday
    Weekend work

    UniFirst

    Eugene, OR
    4 days ago
  •  ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products... 
    Weekly pay
    Full time
    Local area
    Remote work
    Work from home

    Zuzick & Associates

    Eugene, OR
    3 days ago
  •  ...Description Modern Machinery Co., Inc. has been in business for over 80 years. We sell, rent and service high-quality heavy equipment while providing exceptional customer service and product support to our customers. Modern Machinery is committed to our core values and... 
    Temporary work
    Work at office
    Night shift

    Modern Machinery

    Eugene, OR
    12 hours ago
  • $18 - $26 per hour

    Overview Accounts Payable Coordinator Part-Time Under general supervision, processes general accounts payable invoices for a multi-site environment. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards...
    Part time
    Work experience placement
    Work at office
    Local area

    The US Oncology Network

    Eugene, OR
    4 days ago
  • $80k - $220k

     ...from your residence to company-generated, pre-qualified appointments with homeowners - Perform product demonstrations and discuss custom quotes during in-home consultations - Follow a value-based selling process embodying honesty and integrity - Attend trainings... 
    Full time
    For contractors
    Weekend work
    Day shift
    Afternoon shift

    LeafHome

    Eugene, OR
    12 hours ago
  • $125k - $250k

     ...race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your... 
    Weekly pay
    Part time
    Weekend work
    Afternoon shift

    Erie Home

    Eugene, OR
    2 days ago
  • $50k - $100k

     ...Target earnings of $50,000 to $100,000+ As a Leaf Home Entry Level Sales Representative, you will work to provide potential customers with your expertise and education about the benefits of LeafFilter gutter protection and gutter replacement. By doing a quick home... 
    Full time
    H1b
    Work at office
    Local area
    Weekend work
    Afternoon shift

    LeafHome

    Eugene, OR
    2 days ago
  •  ...is notneededbut can be a bonus Wearerecruiting those who have a background in health care,warehouseworker, delivery drivers, customer service, etc -wewelcome all backgrounds so long as you're readytolearn To getstarted,these are the essential elements you'llneed! LapTop... 
    Full time
    Immediate start
    Remote work
    Work from home
    Flexible hours

    Maxion Corp LLC

    Eugene, OR
    1 day ago
  •  ...Job Description Job Description Description: Position Purpose The Inside Sales Specialist provides exceptional customer service, maximizes sales through effective phone and email communication, and supports the outside sales team by accurately entering orders... 

    DOWN TO EARTH DISTRIBUTORS INC

    Eugene, OR
    3 days ago
  •  ...growth and leadership development What You'll Do * Support the store in achieving sales goals and delivering exceptional customer service * Open and close the store independently and ensure readiness and security during each shift * Create and execute daily... 
    Part time
    Start working today
    Work at office
    Flexible hours
    Shift work
    Night shift

    Pendleton Woolen Mills

    Eugene, OR
    1 day ago
  • $77k - $143k

     ...this position. As a Territory Account Specialist (TAS), you'll lead with purpose -...  ...priorities, and navigate solutions that link customers to Novartis resources - all with the goal...  ...and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience... 
    Internship
    Local area
    Remote work
    Home office
    Visa sponsorship
    Relocation package

    Novartis Group Companies

    Springfield, OR
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!