Assistant Property Manager with HDFC experience

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off

Assistant Property Manager HDFC
Cooperative Specialist
ESRA Management LLC Harlem, NYC Full-Time
$70,000 $85,000 per year Health Insurance Paid Time Off

About ESRA Management LLC
ESRA Management LLC is a full-service real estate management company founded in 1925
and we are still here, still growing, and still committed to the communities we serve. Rooted in
Harlem and Northern Manhattan, we manage a portfolio of cooperatives, condominiums, and
multifamily residential buildings across three boroughs of New York City.
HDFC cooperatives are a cornerstone of our portfolio and a defining part of our identity in
Harlem. We manage a significant concentration of HDFC buildings in Upper Manhattan, and we
take that responsibility seriously these are homes for income-limited families and a critical
piece of the affordable housing fabric of our neighborhoods.
We are continuously growing our business year over year and are preparing for more growth.

The Role
This is a specialized Assistant Property Manager (APM) role focused on HDFC cooperative
buildings. You will work directly under the Property Manager and serve as the operational
backbone for a portfolio of HDFC properties managing the day-to-day demands of buildings
that carry unique regulatory, financial, and community obligations.
HDFC buildings operate under specific HPD guidelines, income restrictions, and shareholder
structures that distinguish them from standard co-ops. This role requires someone who either
understands that landscape already, or is motivated to learn it thoroughly and quickly. Above all,
it requires someone who communicates proactively, solves problems rather than escalates
them, and genuinely cares about the residents they serve.

What Youll Do
HDFC Compliance & Regulatory Oversight
Monitor compliance with HPD income restrictions, resale requirements, and HDFC
cooperative rules and regulations
Track and support the processing of shareholder transfers, subletting requests, and flip
tax calculations in accordance with each buildings proprietary lease and house rules Assist in managing HPD reporting obligations, annual filings, and any agency
correspondence specific to HDFC status
Stay current on changes to HDFC regulations and communicate relevant updates to the
Property Manager and affected buildings

Shareholder & Resident Relations
Serve as a primary point of contact for HDFC shareholders and residents responding
to inquiries with professionalism, clarity, and urgency
Communicate proactively on building updates, maintenance schedules, policy matters,
and compliance requirements
Support board communications and assist in preparing meeting materials and monthly
management reports
Address complaints and disputes with an understanding of the cooperative structure and
the sensitivities of income-restricted housing

Operations & Maintenance Coordination
Coordinate with vendors, contractors, and building staff to facilitate repairs,
maintenance, and building services across the HDFC portfolio
Inspect property conditions regularly and flag issues before they escalate
Track open work orders and ensure timely completion and follow-up
Support capital improvement planning within the constraints of HDFC budget structures

Administrative & Financial
Collect monthly maintenance fees; maintain accurate records of payments and
shareholder activity
Manage shareholder files, proprietary lease documentation, and compliance records
Support budgeting, accounts payable tracking, and financial reporting under PM
direction
Assist with unit listing coordination and income-qualified applicant processing

What Were Looking For
Skills & Attributes
Strong communicator written, verbal, and across platforms (email, text, property
management software)
Highly organized with sharp attention to detail and the ability to manage competing
priorities
Customer-service mindset you genuinely care about the experience of the people you
serve, including income-limited residents navigating cooperative living
Problem-solver by instinct: you diagnose issues and move toward solutions, not away
from them Conflict resolution skills calm, professional, and effective under pressure
Solid understanding of NYC housing and anti-discrimination laws; knowledge of HDFC-
specific regulations a strong plus
Computer proficiency and comfort navigating productivity software (Google Workspace,
Microsoft 365, or equivalent)
Bilingual English/Spanish a strong plus

Education & Experience
High school diploma or equivalent required; bachelors degree in business, real estate,
or related field preferred
Prior experience in property management, residential real estate, or a customer-facing
administrative role
Experience with HDFC cooperatives preferred; candidates with strong co-op or NYC
affordable housing experience will be considered
Proficiency in Microsoft Office and property management software (required)
Basic bookkeeping skills

Why Join ESRA
A company with deep roots in Harlem founded in 1925 and still building on that legacy
Work that is directly connected to community: HDFC management is mission-driven
work, and we treat it that way
Direct mentorship from an experienced Property Manager with hands-on HDFC portfolio
knowledge
A team culture built on communication, accountability, and getting things done
Competitive compensation with health insurance and paid time off

To Apply
Submit your resume and a brief note on your experience with cooperative or affordable housing
management. We review every application and will reach out to candidates whose background
aligns with what were building.

ESRA Management LLC 740 St. Nicholas Avenue, Harlem, NY