Strategic Technical Support Engineer
Glean.info
Glean is seeking a Designated Technical Support Engineer in NYC for hybrid work. You will own proactive/reactive customer support, develop runbooks, and guide customers through configuration and feature adoption to maximize value. Your role emphasizes troubleshooting REST APIs, cloud integrations, and secure access, with collaboration across product and support teams to improve processes. The position requires strong communication, problem solving, and a customer-obsessed mindset with on-call #J-18808-Ljbffr
Vacancy posted 1 day ago
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