Housekeeping Supervisor

Job Description

Job Description

The Hotel Housekeeping Supervisor manages daily cleaning operations, bridging the gap between frontline staff and management. They assign tasks, inspect rooms to meet brand standards, train team members, handle inventory, and ensure all safety and hygiene regulations are strictly followed.

$16.50 - $17 hourly

• Staff Management: Create daily schedules, assign workloads, and train new or existing team members on cleaning protocols.
• Quality Inspections: Routinely inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and maintenance standards.
• Inventory Control: Monitor supplies, linens, and cleaning equipment. Reorder items when stock runs low to keep carts fully equipped.
• Guest Services: Address guest complaints or special requests (e.g., extra towels, specific room needs) in a professional and timely manner.
• Cross-Department Coordination: Communicate with the front desk regarding room statuses (dirty vs. inspected/ready) and the maintenance team for any facility repairs.
• Administrative Duties: Update room statuses in the hotel property management system (PMS), maintain attendance logs, and log lost-and-found items.

• Experience: 1–3 years of housekeeping experience, with at least 1 year in a supervisory or leadership role.
• Physical Stamina: Ability to stand, walk, bend, and lift heavy items (such as linen bags) throughout a shift.
• Skills: Strong organizational, leadership, and conflict-resolution skills, plus a working knowledge of hotel PMS software.
• Attention to Detail: A critical eye for spotting missed details and enforcing sanitation and safety regulations.

At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work.

Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away.

Competitive Wages, Medical, Dental, Vision, 401(k), and Hilton Employee Discounts.

The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.