Restaurant General Manager

KFC Restaurant General Manager

At KFC, we're building more than just restaurants-we're building careers, communities, and future leaders. As a Restaurant General Manager (RGM), you're not just running a restaurant-you're running a business, leading a team, and shaping the culture. You'll be trusted to grow talent, drive profitability, and set the tone for unforgettable customer experiences. If you're an inspiring leader with a strategic mindset and a passion for people, this is your opportunity to lead a high-performing team and make a difference every single day.

What You'll Do - Day-to-Day Responsibilities

As the RGM, you are the heartbeat of your restaurant. You'll take full ownership of operations, team development, and financial success-while bringing the KFC brand to life for every guest.

People & Culture

• Recruit, onboard, and build a world-class team from Team Members to Shift Supervisors.
• Create tailored development plans and provide coaching that leads to real promotions and career growth.
• Recognize achievements and foster a culture of positivity, accountability, equity, inclusion, and belonging.
• Lead from the front-engaging with customers, resolving issues, and being visible during key service times.
• Address workplace challenges professionally and create an environment where people feel heard, safe, and inspired.

Operations & Execution

• Own all aspects of daily operations-from staffing, scheduling, and training to cleanliness, safety, and food quality.
• Ensure all brand standards and procedures are followed with excellence and consistency.
• Lead effective product rollouts and ensure staff is trained and prepared for every new initiative.

Business Leadership

• Analyze financial performance and develop smart, actionable plans to maximize sales, control costs, and boost profitability.
• Manage budgets, labor efficiency, inventory, and compliance with precision.
• Monitor the local competitive landscape and position your restaurant to outperform competitors in service, digital engagement, and guest loyalty.

Is This You? - What We're Looking For

You're not just a manager-you're a visionary leader, a mentor, and a strategic thinker who knows how to execute.

Qualifications:

• 3+ years of experience in restaurant or retail management, including people and performance leadership.
• Demonstrated success in team building, coaching, and employee development.
• Proven experience using P&L analysis to drive performance and improve outcomes.
• Comfortable using digital tools and modern technology platforms to improve operations and guest engagement.
• Excellent written, verbal, and interpersonal communication skills.
• Knowledge of restaurant maintenance programs, health codes, and safety standards.
• High adaptability-experienced in change management and leading teams through transitions.
• Passionate about upholding KFC's culture and values-with a focus on respect, growth, and diversity, equity, and inclusion.
• ServSafe Certification (or ability to obtain)
• Reliable transportation and authorization to work in the U.S.

Why Join the KFC Family?

We offer more than just a paycheck-we offer a career that's full of purpose, growth, and people-first values.

Work Hard, Live Well:

• Competitive base pay + bonus eligibility
• Paid Time Off (PTO)
• Free meal every shift
• Comprehensive medical, dental & vision benefits
• Professional development & leadership training
• Tuition reimbursement & scholarship opportunities
• Exclusive perks - discounts on cars, phones, gyms, insurance & more
• KFC Foundation Programs, including:
• FREE college tuition through Western Governors University (WGU)
• $1-for-$1 savings match program
• Hardship assistance for emergencies and unexpected life events

Your Next Chapter Starts Here

This isn't just another job-it's a leadership legacy in the making. Join a global brand where you're empowered to lead boldly, develop others, and grow a rewarding career. Apply now and start writing your success story with KFC.