Business Systems & Training Administrator

Now Hiring : Business Systems & Training Administrator 
Reports to: Leadership Team
Location: Shakopee, Mn

 

Position Overview

Are you highly organized, tech-savvy, and passionate about helping teams work more efficiently? We’re looking for a Business Systems & Training Administrator to support and improve the operational software systems that help drive our business forward.

In this role, you’ll serve as the primary internal resource for Aspire and other operational software platforms, supporting employees through training, troubleshooting, onboarding, and workflow improvements. You’ll work closely with leadership, sales, production, and administrative teams to help maintain system consistency, improve efficiency, and support day-to-day operations.

This is a great opportunity for someone who enjoys technology, problem-solving, process improvement, and helping others succeed.

Why Join Our Team?

✅ Growth Opportunity – Ongoing learning and professional development
✅ Impact-Driven Role – Help improve systems and operational efficiency
✅ Collaborative Environment – Work cross-functionally with multiple departments
✅ Technology-Focused Position – Hands-on involvement with Aspire and operational tools
✅ Overtime Eligible – Additional earning potential

Our Core Values

✔️ Committed to Safety – Protects people and property
✔️ Passion to Serve – Fully present and customer focused
✔️ Positive Attitude – Team player mindset
✔️ Solutions Provider – Resourceful problem solver

What You’ll Do

Aspire & Operational Systems Administration

Serve as the primary day-to-day administrator for Aspire and related operational software
Maintain user access, templates, pricing kits, and operational configurations
Troubleshoot software issues and support routine system setup
Assist with testing, rollouts, and implementation of new tools and updates
Help maintain consistency across departments and workflows

Training, Support & Adoption

Train and support employees on Aspire and operational software workflows
Provide one-on-one troubleshooting and user support
Create and maintain SOPs, training materials, and reference guides
Identify common user issues and improve training resources proactively
Communicate software updates, best practices, and process improvements clearly

Workflow Improvement & Data Quality

Identify opportunities to simplify or improve recurring tasks and workflows
Review data accuracy and process consistency within Aspire
Perform quality checks on opportunities, work setup, and operational records
Support managers with correcting setup errors and workflow inconsistencies
Escalate larger process or systems improvement opportunities as needed

Operational Coordination

Serve as a first-line resource for operational software questions
Support sales, production, and administrative teams with software-related coordination
Assist leadership with implementation tasks and seasonal operational setup needs
Help teams adapt to new tools and processes with minimal disruption

Software Platforms Supported

Aspire Landscape Software
Microsoft 365 (Excel, Teams, Outlook, OneDrive, SharePoint)
Sitefotos and operational field tools
Additional operational and business software platforms

What We’re Looking For

✔️ Experience using Aspire or similar operational/business management software preferred
✔️ Strong technical aptitude and ability to quickly learn new systems
✔️ Experience training or supporting employees on software tools and workflows
✔️ Strong communication, organization, and follow-through skills
✔️ Strong attention to detail and data accuracy
✔️ Ability to troubleshoot issues and develop practical solutions
✔️ Comfortable working cross-functionally with operations, sales, finance, and administrative teams
✔️ Experience in landscaping, field services, or operational environments preferred
✔️ Familiarity with Microsoft 365 tools including Excel, Teams, OneDrive, and SharePoint
✔️ Valid driver’s license preferred

Working Conditions

Primarily office-based with occasional visits to branch or operational locations
Frequent computer and software system use throughout the day
Collaborative work environment supporting multiple departments
Fast-paced environment with changing priorities and operational needs