Concierge

Description As a Concierge you will provide exceptional customer service. Meet and greet residents; check guests and service providers in/out. Understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; accurately maintain daily logs, records and forms. Assist with general concierge services and perform administrative clerical work in Word and Excel. Walk the building premises as directed for monitoring purposes. Your Responsibilities Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes. Monitors and controls access to the building. Resolves and follows up on all complaints/issues, escalating to supervisor if necessary. Provides general concierge services as well as administrative clerical work when needed. Helps maintain a safe and secure environment throughout the building/property(s). Has the ability to understand and complete all required forms. May be assigned other duties by supervisor. Skills & Qualifications Ability to manage multiple priorities. Demonstrates excellent customer service, communication and time management skills. Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel. Command of information system hardware/software is preferred. Good written and verbal communication skills. Strong customer service and interpersonal skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Ability to quickly and easily navigate the property/building as required to meet the job functions. Ability to lift 30–50 lbs. Requires standing, sitting for long periods of time, walking and occasional climbing when necessary. Handle, grasp and lift objects and packages; must be able to reach with hands and arms. Required to work at a personal computer for extended periods of time as well as talk on the phone for extended periods of time. Must have the ability to detect auditory and/or visual emergency alarms. Occasional overtime may be required. Must have the ability to work extended/flexible hours, weekends, and attend board meetings. What We Offer Eligible for full comprehensive benefits including multiple medical plans, dental, vision and others. In addition, eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation $25.00 / hour Disclaimer Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations Candidates who require an alternative selection process or a reasonable accommodation may make a request through our designated contact channel View email address on click.appcast.io. Requesting Information About the AEDT - NYC Local Law 144 Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io; we will respond in accordance with Local Law 144, within 30 days. #J-18808-Ljbffr FirstService Residential