Chargebacks Coordinator

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Client Overview:

Our client is a growing pharmaceutical company committed to operational excellence, financial integrity, and delivering high-quality healthcare solutions. They partner with manufacturers, distributors, pharmacies, and healthcare organizations to support efficient pharmaceutical supply chain operations and customer satisfaction. They are currently looking to add a Chargebacks Coordinator to their team.

Salary/Hourly Rate:

$33/hr - $38/hr

Position Overview:

Our client is seeking a detail-oriented and analytical Chargebacks Coordinator to join their Finance team. This role is responsible for managing manufacturer chargebacks, vendor credits, rebate programs, and contract pricing administration to ensure accurate financial reconciliation and efficient revenue cycle operations. The ideal candidate will have strong analytical skills, ERP experience, and the ability to collaborate cross-functionally with manufacturers, distributors, customers, and internal teams.

Responsibilities of the Chargebacks Coordinator:

• Maintain customer and vendor contract terms, including pricing, rebates, and GPO agreements.
• Ensure accurate pricing setup and maintenance within the ERP system.
• Validate customer eligibility for contract pricing programs.
• Review, reconcile, and process manufacturer chargebacks.
• Investigate discrepancies, short pays, and pricing variances.
• Coordinate directly with manufacturers, customers, distributors, and internal sales teams to resolve issues.
• Track and reconcile vendor rebates, promotional credits, returns, volume incentives, and shelf stock adjustments (SSA).
• Submit rebate and credit claims to manufacturers and vendors.
• Monitor aging reports and follow up on unpaid credits and outstanding balances.
• Perform financial reconciliation and reporting analysis to support cash flow accuracy.
• Assist with month-end close activities related to chargebacks, credits, and rebates.
• Maintain accurate documentation and ensure compliance with accounting standards and company policies.
• Support continuous improvement initiatives for revenue cycle and financial processes.

Required Experience/Skills for the Chargebacks Coordinator:

• 3+ years of experience in chargebacks or revenue cycle management.
• Experience working within the pharmaceutical, healthcare, or distribution industry.
• Strong analytical and problem-solving skills.
• Experience using ERP systems, preferably SAP.
• Proficiency in Microsoft Excel, including data analysis and reconciliation.
• Strong organizational skills with close attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Experience/Skills for the Chargebacks Coordinator:

• Experience with pharmaceutical contract pricing and GPO agreements.
• Knowledge of pharmaceutical distribution and manufacturer reimbursement processes.
• Experience working with vendor claims and dispute resolution.
• Understanding of accounting principles and financial reconciliation processes.
• Experience with reporting and data analysis tools.

Education Requirements:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
• Equivalent combination of education and relevant experience may be considered.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
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