Senior Business Systems Engineer - Product & Engineering Platforms

Why Socure?

Socure is building the identity trust infrastructure for the digital economy - verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won't be your place. If you want to help build the future of identity with a team that holds a high bar for itself - keep reading.

About the Role

We are looking for a Senior Business Systems Engineer - Product & Engineering Platforms to own and evolve the systems that support product planning, engineering execution, portfolio management, and cross-functional delivery across Socure.

This role will serve as the technical owner and strategic partner for platforms such as Jira, Aha!, and related product and project management tools. You will work closely with Product, Engineering, Technical Program Management, Finance, and IT teams to translate business processes into scalable system configurations, integrations, workflows, and reporting capabilities.

Although experience with Aha! is highly valuable, this role is intentionally broader than any single platform. The successful candidate will help Socure operate and improve its current toolset while also evaluating whether those tools continue to meet the company’s needs as the organization evolves.

This is a hands-on engineering and systems ownership role. You will be expected to understand how product and engineering teams plan and deliver work, identify where tooling or process creates friction, and implement solutions that improve visibility, data quality, governance, and execution.

What You’ll Do

Own product and engineering platforms

• Serve as the primary technical owner for Jira, Aha! and other similar platforms used for product planning, engineering execution, portfolio management, and program tracking.

• Manage platform configuration, administration, upgrades, permissions, security, integrations, data quality, and ongoing maintenance.

• Design and maintain scalable workflows, schemas, fields, templates, automations, dashboards, and reporting structures.

• Ensure platforms remain reliable, performant, secure, and aligned with company policies and operational needs.

• Establish standards for platform configuration and reduce unnecessary customization, duplication, and process fragmentation.

• Maintain documentation covering platform architecture,