Caregiver Program Specialist - Non-Merit

Caregiver Program Specialist

Regular Schedule: 28 hours per week. This position is supported by grant funding and will remain active as long as funds are available. A vacancy exists in the Community Services, Caregivers Program, Department of Aging. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan. A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

The Baltimore County Department of Aging Caregivers Program supports and educates family caregivers of older adults and older adults with primary care of children under 18 and those 18-59 with disabilities. This position will primarily provide consultations to caregivers but also lead support groups and be a part of outreach in the community with table support.

• Provides telephone consultation and completes intakes
• Provides assessment, information and referral in person and by telephone
• Writes letters based on the consultation, sends to caregiver and uploads them to Wellsky
• Helps with application for stipend process
• Co-facilitates Caregiver Resource Sessions virtually and in person
• Leads or co-leads monthly support group for caregivers
• Participates in special projects and new initiatives
• Records monthly client and outreach statistics
• Assists with the implementation of caregiver conferences and Expo
• Prepares and vends table at outreach events

Experience, Knowledge:

• Experience in interpreting and disseminating resource information.
• Knowledge of resources for older adults and/or individuals with disabilities.
• Experience working directly with the older adults and/or persons with disabilities.
• Knowledge of caregiving whether personal or professional.
• Experience delivering presentations, in-person and on virtual platforms.

Skill, Knowledge and Abilities:

• Strong computer skills and proficiency with Windows 10/11, MS Word, Excel
• Database management
• Experience with meeting platforms; Webex, Zoom or Teams
• Email and Internet-search proficiency
• Laptop: knowledge of set up, trouble shooting and usage of equipment
• Communication skills: polite customer service over the phone and in person
• Writing Skills: creating business letters, writing brief articles, documenting client contact
• Effective time management and organizational skills
• Knowledge of available resources for older adults and caregiving families
• Ability to provide presentations on a virtual platform
• Effective presentation skills to large groups
• Ability to work an occasional Saturday and some evenings

Qualifications

Required Qualifications Graduation from an accredited college or university with an associate in arts (AA) degree in Communications Studies, Social Science, Gerontology, Behavioral Science, Human Services or related field plus at least one year of experience providing consultations or working directly with the public in human services or community program setting. Relevant experience working with caregivers, older adults, or community service programs may be substituted on a year-for-year basis for up to two years of the required education Licenses and Certificates Possession of a valid driver's license equivalent to a noncommercial, class C Maryland driver's license is required at the time of appointment. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. Mail or deliver documents to ATTN: Community Services- Caregiver Program Specialist Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204

You MUST attach your transcript(s) or license(s) to your application.

Examination Procedure Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions This position is essentially sedentary with occasional walking, lifting, carrying materials or other restricted physical activities. The position requires traveling between work sites. Medical Examination and Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits

For Non-Merit or Non-Classified, Part-Time Employees Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. Smoke free workplace All Baltimore County offices are smoke free. Drug free workplace Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination. Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Health Insurance In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week. Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include: Medical, Prescription, Dental and Vision insurance. Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs. Life Insurance In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week. Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000. Retirement Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions. Paid Leave Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement. Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally. Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday. Bereavement Leave Jury Leave Military Leave Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services. Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required. Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options