Operations Assistant
Hornet Staffing, Inc, a GEE Group company
wWe are seeking a Customer Service Representativ e to provide high-level support to both internal and external customers within a fast-paced logistics environment. The ideal candidate will excel in communication, organization, and data accuracy while managing high call and email volumes esMonitor and respond to customer emails in a timely mann erAnswer and route incoming phone calls effective lyProvide freight updates and shipment status to custome rsGenerate and maintain customer repor tsConfirm destination and billing informati onHandle documentation (DO, BL, and related paperwor k)Support sales and operations teams to meet customer expectatio nsMaintain accurate data entry in internal syste msAssist with cross-functional tasks as neede ons1–2 years of customer service experience (logistics/freight preferr ed)Strong communication skills (phone + ema il)Ability to handle high-volume workl oadProficient in MS Outlook, Excel, and W ordTyping spee d: 40 WPM mini mum with accur acyDetail-oriented and organi zedAbility to multitask and work in a team environm illsExperience in freight forwarding / transporta tionReporting and documentation experi enceBasic understanding of warehouse operat #J-18808-Ljbffr
Vacancy posted 4 days ago
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