MDM Specialist

Job Description

For more details, please connect with Rishabh Pandey at View email address on ziprecruiter.com or call at View phone number on ziprecruiter.com.

End Client: New York City Human Resources Administration (HRA) / Department of Social Services (DSS)

Job Title: MDM Specialist

Duration: 36+ Months

Location: Brooklyn, NY 11238

Ceipal ID: SNY_MDM033_RP

Job Code: Position 33

Department: IT Development and Management

Scope of Project:

DSS has a constant increased need for the provision of full systems life cycle applications development on various computer platforms, including a variety of client eligibility and recertification systems, employment/work engagement services, claims systems, etc., that are critical to the operation and functioning of DSS programs, requiring periodic refinements to maintain the applications at optimum service levels. Having a project portfolio which properly reflects the user’s business needs and DSS’ workload is crucial. Therefore, there is a need for IT consulting resources for the expanding responsibilities at DSS.

Responsibilities:

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• Project Management and Coordination
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• Define project scope, objectives, and deliverables
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• Develop and maintain project plans, timelines, and milestones
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• Identify, assess, and mitigate project risks
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• Team Leadership and Communication
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• Provide daily oversight to internal teams and external consultants
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• Coordinate project activities and track progress across workstreams
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• Deliver regular status updates to management and stakeholders
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• Mobile Device Deployment and Support
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• Oversee deployment and lifecycle management of mobile devices
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• Coordinate device upgrades, replacements, and decommissioning
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• Ensure compliance with security standards, including encryption and antivirus
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• Systems Management and Process Improvement
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• Manage MDM platforms such as Workspace ONE and Intune
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• Troubleshoot technical issues in collaboration with IT teams and vendors
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• Identify and implement process improvements to enhance efficiency
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Required/Preferred Skills:

A minimum of 2 years of experience with the following skill sets:

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• Proven ability to manage complex IT projects end-to-end, including scope definition, planning, scheduling, risk management, and successful delivery within timelines.
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• Hands-on experience managing large-scale mobile environments using MDM platforms such as Workspace ONE and Intune, including deployment, configuration, security, and lifecycle management.
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• Strong ability to lead cross-functional teams, coordinate with internal staff and external vendors, and provide clear status reporting to management and stakeholders.
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• Expertise in diagnosing and resolving technical issues, ensuring device security (encryption, antivirus), and maintaining compliance with organizational and regulatory standards.
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Primary Skills:

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• Mobile device management
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• Workspace ONE
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• Intune
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• IT project management
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V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA.

If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

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