Data Center Infrastructure Management (DCIM) Administrator - Infrastructure Operations

Data Center Infrastructure Management (DCIM) Administrator - Infrastructure Operations Hybrid Available Locations: Atlanta (US), Austin (US), Denver (US), Seattle (US), Toronto (Canada) About the Role: We are seeking a DCIM Administrator to build and run our Data Center Infrastructure Management program. This technical role is part of the Infrastructure Operations organization, responsible for scaling and running one of the world's largest cloud networks. You will be the operational backbone for all physical changes across our global network, ensuring every Move, Add, and Change (MAC) is executed through validated Nlyte work orders, driving the highest level of data accuracy. Key Responsibilities: Assist with the deployment of CAPEX investments to scale infrastructure ahead of demand. Collaborate with cross‑functional partners (Project Managers, Capacity Planning, Finance, and Security) to deliver on ambitious initiatives. Manage key third‑party vendors and contractors, holding them accountable for performance and SLAs. Champion continuous improvement, standardization, optimization, and automation. Administer and manage the Nlyte Workflow/Work Order processes, issuing, tracking, and closing all physical MAC tickets. Enforce strict adherence to defined processes by global technicians. Perform daily data entry, manage automated asset discovery tools, and reconcile physical inventory against Nlyte records to achieve 99.5%+ accuracy. Own the entire asset data chain from receiving through deployment and decommissioning. Maintain the Nlyte Materials Catalog, ensuring accurate resource profiles for new hardware models. Provide hands‑on training and support for global technicians on the Nlyte mobile app, scanning tools, and workflow procedures. Qualifications: Education: Bachelor’s degree in Information Technology, Logistics, Manufacturing, Business Administration, or related field, or equivalent practical experience. 4+ years of hands‑on IT Asset Management or DCIM administration (Nlyte experience is a strong advantage). Experience administering a workflow or change management system in a multi‑site environment. Experience with change management in ERP and asset management transformation efforts. Experience operating in a high‑velocity, geographically dispersed data center environment. Proficiency in physical inventory control, including barcode/RFID systems. Deep familiarity with data center infrastructure (server hardware, network hardware, rack elevation/density, power distribution) and structured cabling standards. Advanced proficiency in Excel (VLOOKUP, Pivot Tables) or basic SQL. Expertise in MAC process management, handling high‑volume move/add/change queues. Exceptional attention to detail, strong organizational skills, root‑cause analysis, and a zero‑defect mindset in data entry. Strong verbal and written communication skills. Experience writing Standard Operating Procedures (SOPs) for remote hands technicians. Experience training or guiding remote teams. Cloudflare is an equal‑opportunity employer committed to diversity and inclusion. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, ancestry, citizenship, age, disability, or any other protected status. #J-18808-Ljbffr CloudFlare