Senior Manager, Solutions Engineer, Named Accounts - Central

Senior Solutions Engineering Manager, Named Accounts – Central Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Our global network powers millions of websites and other Internet properties for customers ranging from individual bloggers to Fortune 500 companies. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Available Location : Austin, TX What you’ll do as a Senior Solutions Engineering Manager, Named Accounts As a Senior Solutions Engineering Manager for US Named Accounts at Cloudflare, you will lead a high‑performing, geographically distributed team of Solutions Engineers partnering with our most strategic enterprise clients. You will work side‑by‑side with Enterprise Sales directors, Product Management, Engineering, and Customer Support to drive the full‑sales lifecycle technical activities and secure revenue targets. You will foster a collaborative, transparent team culture dedicated to turning complex edge security, performance, and serverless challenges into scalable customer successes. Responsibilities Lead and Scale the US Named Team : Oversee hiring, technical onboarding, continuous enablement, and pre‑sales performance of a highly skilled team of Enterprise Solutions Engineers across the United States. Drive Strategic Revenue Goals : Partner directly with Named Account Sales Executives and leadership to manage complex sales cycles, coordinate technical proof activities (PoCs), and forecast pipeline progression. Shadow and Coach Technical Fieldwork : Step into the field as a player‑coach to shadow customer engagements, establish technical best practices, and guide your team in translating complex concepts into business value. Champion Cross‑Functional Alignment : Build deep operational relationships with Product, Engineering, Customer Success, and Support teams to establish reliable escalation pathways and accelerate feature request implementations for top‑tier accounts. Facilitate Hive‑Mind Knowledge Sharing : Cultivate internal communication channels to ensure scalable technical solutions, architectural frameworks, and unique team discoveries are shared across regional SE teams. Manage Team Health and Morale : Keep a pulse on your team’s capacity, strengths, and career goals, fostering a transparent feedback environment. Driving Enterprise Adoption : Accelerate the sales cycle by helping customers move past "AI hype" into production‑ready, high‑ROI use cases. Technical Excellence : Build a team viewed as trusted consultants with deep AI knowledge and a thorough understanding of Cloudflare’s capabilities. Requirements Must‑Have Skills Proven Technical Leadership : Minimum 5+ years managing and scaling a pre‑sales Solutions Engineering team, plus 10+ years of technology industry experience. Enterprise Pre‑Sales Track Record : Documented success driving technical pre‑sales within the US Enterprise or Named Accounts market, with alignment to sales methodologies like MEDDPICC. Deep Architectural Expertise : Foundational knowledge of Internet protocols and cloud architectures (OSI layers 1‑7, DNS, BGP, TCP/IP, SSL/TLS). Communication : Ability to demystify complex AI concepts for C‑level executives while remaining highly technical with data scientists. Design and deliver high‑impact technical validation events (custom demos, hackathons, scoped PoCs). Ensure solutions meet enterprise‑grade AI ethics, data privacy, governance, and latency/cost optimization standards. Customer Lifecycle : Clear understanding of the entire customer lifecycle and ability to align the team accordingly. Cross‑Functional Influence : Demonstrated skills to influence matrixed organizations, handle escalations, and manage distributed team resources. AI/ML Expertise : Hands‑on experience with AI/ML frameworks (PyTorch, TensorFlow), LLM orchestration tools (LangChain, LlamaIndex), vector databases, and MLOps pipelines. Cloud & Architecture : Strong grasp of cloud infrastructure (AWS, Azure, or GCP) and deploying scalable AI workloads. Nice‑to‑Have Skills Advanced Portfolio Exposure : Familiarity with Zero Trust security architectures, serverless computing, and post‑quantum cryptography. Diverse Domain Background : Experience across overlapping technical disciplines such as software engineering, product management, financial consulting, or enterprise project delivery. Subject‑matter expertise on Generative AI, LLMs, MLOps, and data architecture. Travel Requirement Up to 50% travel to attend meetings with prospects or customers, conferences, and collaborate with Cloudflare colleagues. Compensation Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. Estimated annual salary range: $212,000.00 – $292,000.00. Equity : This role is eligible to participate in Cloudflare’s equity plan. Benefits Medical/Rx Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On‑demand mental health support and Employee Assistance Program Global Travel Medical Insurance Short and Long Term Disability Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We are committed to protecting the open Internet while empowering innovation. Our projects—such as Project Galileo, the Athenian Project, and the public DNS resolver 1.1.1.1—highlight our focus on security, privacy, and accessibility. We’re a diverse and inclusive workplace that values curiosity and hands‑on problem solving. We welcome applicants from all backgrounds. Equal Opportunity & Accommodations Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in diversity and inclusiveness. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected characteristic. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation, please let us know. #J-18808-Ljbffr CloudFlare