Senior Director, Customer Success & Revenue Growth
Zowta, LLC
ShipperHQ is seeking a Head of Customer Success to lead retention efforts and ensure superior customer service. This hybrid role based in Austin, TX, focuses on managing key accounts, driving customer satisfaction, and implementing AI-driven solutions. The ideal candidate will have extensive experience in Customer Success, strong leadership skills, and a proven track record in B2B SaaS. With competitive benefits including 22 PTO days and 401k match, ShipperHQ fosters a diverse team committed to empowering merchants. #J-18808-Ljbffr Zowta, LLC
- ShipperHQ, based in Austin, TX, is seeking a Head of Customer Success to drive revenue through customer retention and satisfaction. This leadership role involves working closely with both sales and support teams to align customer success with strategic goals. Ideal candidates...Senior
- ...oversee and grow a $5M-$10M+ customer portfolio in a SaaS environment. This role emphasizes Net Revenue Retention (NRR) and will challenge... .... You'll drive customer success by owning the revenue targets,... ...managing renewals, and identifying growth opportunities. Enjoy the...SeniorRemote job
$97k - $190k
...MongoDB and Customer Success MongoDB’s mission is to empower innovators... ...of their investment. Senior Customer Success Manager... ...ll drive customer retention, revenue realization, and long-term advocacy... .... Support team growth by participating in the interview...SeniorWork experience placementLocal areaWorldwideFlexible hours$150k - $175k
...Senior Customer Success Manager At WalkMe, now an SAP company, we're not just... ...of up to $6M in annual revenue, helping them achieve maximum... ...goals. You will report to the Director of Customer Success.... ...a quarterly retention and growth quota. ~ You've maintained...SeniorWork experience placementWork at officeImmediate startRemote work3 days per week- ...grow, we are establishing a Customer Success function and seeking an experienced, entrepreneurial Senior Customer Success Manager to build... ...that drive retention and growth across thousands of customers... ...may be measured by: • Gross revenue retention and net revenue retention...SeniorWork at officeLocal areaRemote work
- ShipperHQ, based in Austin, TX, seeks a Senior Customer Success Manager to oversee a portfolio of strategic accounts. In this hybrid role, you will drive retention and expansion efforts, build executive relationships, and ensure measurable outcomes. The ideal candidate...Senior
- Ryder System, Inc. in Austin, TX is seeking a Senior Director Customer Logistics to lead the financials, P&L, and growth across a geographic area. This role focuses on directing invoicing, auditing and payment functions within the freight brokerage unit, while partnering...Senior
- ...and are primarily responsible for the growth of ARR within new customer acquisition and customer expansion.... ...Making Quota: Achieve or exceed revenue targets each quarter towards an annual... ...marketing, finance, product, and customer success teams to align strategies, create...SeniorTemporary work
- ...with opportunities for growth and professional... ...work are our keys to success. We know we are working... ...Architecture (SA) and Customer Success functions by leading... ...with Applaudo’s revenue targets, focusing on new... ...engagements. Job details Seniority level: Mid-Senior...SeniorFull time
- ...The Role As a Senior Customer Success Manager, you'll be the trusted partner for our clients-guiding them through onboarding, driving product... ..., solve challenges, and identify opportunities for growth. What You'll Do Build and maintain strong, long-...SeniorRemote workFlexible hours
$132k - $165k
...sales process to understand the customer's business priorities and... ...exceed assigned sales quotas and revenue targets. Cross-functional... ...marketing, customer success, product, and executives to ensure... ...client engagement, identify growth opportunities, and improve account...SeniorContract workWork experience placementSummer holidayLive outWork at officeLocal areaRemote workFlexible hours2 days per week- ...Senior Customer Success Manager - SaaS ShipperHQ is seeking a talented Senior Customer Success Manager... ...our dynamic team. This is a senior, revenue-focused role for someone who can... ...own a portfolio of strategic and high-growth accounts, serving as both a trusted advisor...SeniorFull timeWork at office
$102k - $159k
...ServiceNow and the agility of a high-growth company. We are looking for... ...technology to over 8,100 customers, including 85% of the Fortune... ...Qualifications To be successful in this role you have:... ...relationships, including with senior-level executives throughout companies...SeniorWork at officeRemote workFlexible hours$212k - $292k
...Senior Account Executive, Start-ups Hybrid About... ...properties for customers ranging from individual... ...Solution Engineers, Customer Success, and Sales Operations -... ...problems while creating the revenue streams that help the... .... In targeting high-growth, technologically advanced...SeniorContract workTemporary workLocal areaFlexible hours- ...and Sleep Number are not only successfully onboarded onto the Truemed... ...also positioned for long-term growth. Onboarding involves setting... ...accept HSA and FSA dollars from customers, ensuring a smooth and... ...equally focused on maximizing revenue and engagement by helping partners...SeniorShift work
- ...Customer Success Operations Manager Envoy protects the places the world relies on most by unifying... ...evaluating new technologies to support growth and scalability. Proactively... ...experience in Customer Success Operations, Revenue Operations, or related SaaS operational...Work at officeImmediate start
$8k - $40k
...consuming tasks, generate more revenue, and provide peace of... ...NRR, strategic account growth, and executive... ...exec sponsor engagement, success plan revisions, escalation... ...Workiz ROI to customer business metrics (jobs... ...to business owners and senior leadership ~ Demonstrated...Contract workWork at officeRemote work- At Verint, we believe customer engagement is the core of every global... ...personal and professional growth opportunities. Learn more at... ...Job Function The Customer Success Manager (CSM) is a strategic... ...Expansion Opportunities to drive revenue growth. * Negotiate and...Local areaShift workDay shift
- ...About the Role As a Customer Success Manager, you will own and grow... ...complex customers. This is a senior, high-impact role for someone... ...of strategic, high-revenue accounts with clear accountability... ...plans that drive long-term growth, product adoption, and commercial...
- ...Senior Customer Success Manager At Brevo, we're not just building a CRM. With our technology, we... ...becoming a Unicorn, backed by strong growth and global expansion - and we're just... ...Experience engaging executive stakeholders (Director, VP) and influencing strategic...SeniorWork at officeRemote work3 days per week
- ...Customer Success Manager (Contract) Join the team redefining how the... ..., and expansion. Account growth: Build a deep understanding... ...manage relationships; you manage revenue. You proactively identify... ...developing credibility with senior stakeholders, creating lasting...Contract workWork at officeLocal area
- ...employees. 150 countries. 11k+ customers. 300+ patents. If our mission... ...Overview The Customer Success Manager serves as the primary... ...driving retention, adoption, and growth across the existing customer... ...tied to annual recurring revenue (ARR) , including upsell of add...Work at office
- ...and Sleep Number are not only successfully onboarded onto the platform... ...also positioned for long-term growth. Onboarding involves setting... ...accept HSA and FSA dollars from customers, ensuring a smooth and... ...equally focused on maximizing revenue and engagement by helping partners...Shift work
- ...Customer Success Manager Commerce empowers merchants of all sizes to sell more and grow faster... ..., with direct accountability to Net Revenue Retention (NRR) as the primary performance... ...value. Customer Retention & Revenue Growth (Named + Scaled) Own a hybrid...Work at officeFlexible hours
$81k - $86.5k
...solutions help educators analyze, customize, and plan personalized... ...helped drive phenomenal student growth, with Renaissance solutions... ...We believe that Customer Success is all about understanding your... ...support customers. Contribute to revenue growth through customer...For contractorsLocal areaRemote workWorldwideWork visaFlexible hours- ...Customer Success Manager Our mission is to reverse chronic illness back to 1970s levels and... ...merchants succeed while uncovering new revenue opportunities for Truemed. Own a portfolio... ...support. Partner with Truemed's growth marketing team to develop and execute...Shift work
$33.65 - $63.65 per hour
...Job Description The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer... ...satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience...Hourly payContract workTemporary workFlexible hours- ...a significant impact on our growth! We are seeking an Account Manager... ...ready to build their own success. You’ll begin as a dedicated... ...for identifying high‑potential customers within the SMB and Commercial... ...book of business. Growth & Revenue Generation: Drive significant...Temporary workWork at office
$100k - $166k
## Sr. Customer Success ManagerApplylocations: United States - Texas - Austin: Brasil - Sao Paulotime... ..., Operational Excellence, Profitable Growth and Team & Culture. Sprinklr’s Customer... ...third-party partners.* Increasing revenue from customers. Collaborate with the Sales...SeniorLocal areaWorldwideFlexible hours- ...Head of Customer Success - SaaS ShipperHQ is a trusted leader in the e-commerce... ...a key driver of ShipperHQ’s revenue, owning retention and... ...Management, with 3+ years in a senior leadership role, ideally in... ...during a period of growth or technological transition....Full timeWork at office
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