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Senior Director, Customer Success & Revenue Growth

Zowta, LLC

ShipperHQ is seeking a Head of Customer Success to lead retention efforts and ensure superior customer service. This hybrid role based in Austin, TX, focuses on managing key accounts, driving customer satisfaction, and implementing AI-driven solutions. The ideal candidate will have extensive experience in Customer Success, strong leadership skills, and a proven track record in B2B SaaS. With competitive benefits including 22 PTO days and 401k match, ShipperHQ fosters a diverse team committed to empowering merchants. #J-18808-Ljbffr Zowta, LLC

Vacancy posted 4 days ago
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