Public Health Office Assistant

Duties and Responsibilities

Perform general office and clerical duties in a county health department or medical clinic setting. Inform patients about available health department services for which they may be eligible. Maintain a supportive team environment and contribute to departmental goals. Register patients accurately and promptly to ensure efficient clinic operations. Obtain and verify insurance information, check immunization status, update contact information, identify and eliminate duplicate records, and navigate multiple systems to verify patient information. Follow applicable guidelines, manuals, policies, and standard operating procedures to ensure accurate and consistent processes. Provide vital records services in accordance with established policies, procedures, and directives. Review birth and death certificate requests promptly, print and document issued certificates, and process receipts accurately. Maintain complete cash security by following segregation-of-duties procedures and reporting issues to leadership. Scan and index required documents into the electronic system within 48 hours. Schedule appointments in accordance with established booking guidelines. Education, Experience, and Qualifications

High school diploma or equivalent. Two years of full-time customer service, clerical, or office support experience.