Public Health Office Assistant Hardeman County

Job Description

Job Description

Public Health Office Assistant
Location: Camden, TN 38320 Hardeman County
Work Location: Onsite
Schedule: Monday - Friday, 8:00 AM to 4:30 PM

• Endorse all health department services for which each patient may be eligible.
• Help achieve goals by maintaining a supportive team environment.
• Properly register patients in a timely manner to ensure clinic flow.
• Obtain and verify insurance information.
• Check immunization status and update contact information in applicable systems.
• Work across multiple systems to verify correct information and help eliminate duplicate records.
• Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.
• Provide Vital Records services according to policy, procedure, and directives.
• Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.
• Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.
• Accurately scan and index all required documents into the electronic system within 48 hours.
• Appropriately schedule appointments according to CHS Booking Guidelines.

• Education equivalent to graduation from a standard high school.
• Experience equivalent to two years of full-time customer service delivery and/or clerical/office work.

• Qualifying full-time customer service delivery and/or clerical/office support work may substitute for the required education on a year-for-year basis.
• Coursework from an accredited college or university may substitute for the required experience on a year-for-year basis, up to a maximum of two years.

• Accuracy
• Analytical skills
• Appointment setting