Events Associate

Job Title: Event Staff

To provide patrons and clients with efficient and safe entry, seating, and exit from the SAFE Credit Union Convention and Performing Arts District complex facilities. DISTINGUISHING CHARACTERISTICS Positions are limited to on-call assignments which do not exceed 1040 hours per year. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a higher level position.

The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed:

• Work within the SAFE Credit Union Convention and Performing Arts District complex facilities.
• Greet patrons and direct them to assigned seat locations.
• Perform ticket taking, door guard, and crowd control duties during events.
• Keep aisles and exits clear.
• Open and close doors before an event, during intermission, and following an event.
• Direct patrons to specific lines or event areas in order to avoid congestion.
• Receive and act upon requests or complaints from patrons; refer serious problems to supervisory staff.
• Request patrons to dispose of any items which are not permitted into the events area.
• Provide immediate assistance to patrons in the event of accident or injury; refer serious problems to supervisory staff.
• Monitor a venue's fire system while it is off-line for visual alarms.
• Assist in performing traffic management plan (TMP) functions when assigned; direct load-in and/or load-out periods of various large commercial trucks and private vehicles.
• Other related duties may also be performed.

Knowledge of:

• The venues that make up the SAFE Credit Union Convention and Performing Arts District complex facilities.

Ability to:

• Learn the seating arrangement of the SAFE Credit Union Convention and Performing Arts District complex facilities.
• Answer questions from patrons regarding the SAFE Credit Union Convention and Performing Arts District complex facilities.
• Read, write, and speak the English language at a level necessary for efficient job performance.
• Work irregular hours, including evenings and weekends.
• Communicate effectively, orally and in writing.
• Establish and maintain cooperative relationships with those contacted in the course of work.

Experience: None Required. -AND- Education: None Required.

SPECIAL QUALIFICATIONS

• Three months of customer service experience is desirable.
• The ability to speak a secondary language is desirable.

WORK CONDITIONS: Incumbents must perform shift work as assigned, including days, evenings, weekends, and holidays. ENVIRONMENTAL CONDITIONS: Incumbents will work indoors and outdoors in all weather conditions with moderate noise levels, dark/dim lighting. Incumbents may interact with upset patrons while enforcing policies and procedures.

The selection procedure includes:

• Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline.
• Supplemental Questionnaire: (Pass/Fail) – In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline.
• Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review.
• Hiring Interview: Those candidates determined to be the MOST QUALIFIED will be invited to participate in an interview process coordinated by the hiring department.
• Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department.

For questions concerning this job announcement and the application process:

• Visit for a comprehensive, step-by-step guide to the application process.
• For technical support between 6 AM - 5 PM PT, contact Live Application Support at View phone number on click.appcast.io.
• Visit the City of Sacramento Human Resources Department website at
• Send an email to View email address on click.appcast.io ;or
• Call the Human Resources Department at View phone number on click.appcast.io

This position does not have Benefits. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.