IT Support Specialist
WHITMAN FAMILY DEVELOPMENT LLC
Whitman Family Development IT Support Role
Whitman Family Development is a family-owned real estate company specializing in high-end retail, management, and leasing. The company owns and operates Bal Harbour Shops, a historic luxury shopping destination. Bal Harbour Shops is a global leader in the industry and is best known for its curated retail, as well as the emotional connection to its tenants and customers.
Position Summary
In this role, you will be responsible for providing first-level technical support to end users, maintaining an accurate inventory of technology resources, and managing user access to systems and applications in accordance with company policies.
Responsibilities
- Serve as the first point of contact for technical support inquiries.
- Provide direct, in-person support at our office locations, escalating complex issues to higher-tier support when needed.
- Support tech fluency development with users through one-on-one or group training on the use of common applications such as Teams, Outlook, and Excel.
- Troubleshoot and resolve hardware, software, and network issues for end users.
- Escalate complex issues to higher-level support as needed and follow through to resolution.
- Document incidents, solutions, and follow-ups in the helpdesk system.
- Maintain up-to-date records of all IT assets including computers, peripherals, software licenses, and mobile devices.
- Manage procurement, deployment, and retirement of IT equipment.
- Perform regular audits to ensure inventory accuracy and compliance.
- Ensure timely provisioning and deprovisioning of access based on role changes, onboarding, and offboarding.
- Conduct periodic audits of user access rights and report discrepancies.
- Work with remote IT teams, vendors, and stakeholders to assist in implementing IT projects or resolve critical issues.
- Work with human resources and department heads to ensure compliance with access control policies.
Requirements
Education and Experience
- Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- 3+ years of experience in IT support or helpdesk roles.
Knowledge, Skills, and Abilities
- Strong knowledge of Windows and macOS operating systems, basic networking, and common office productivity software (Microsoft 365).
- Excellent problem-solving, communication, and customer service skills.
- Ability to manage time and prioritize multiple tasks effectively.
- Adept at solving problems on the fly and managing ambiguity.
- Physical Requirements
- Ability to walk, stand, crouch, reach, and push, pull, lift and carry up to 25 pounds.
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the employee. Duties, responsibilities and activities may change at any time with or without notice.
Whitman Family Development is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Junior IT Support Specialist (Helpdesk) - Miami (BBBH12180) Miami Beach, Florida Junior Desktop Support Contractor Location: Miami, FL (Onsite) Contract Length: 12 Months Environment: Microsoft-Focused About the Role Our client is seeking a Junior Desktop Support Contractor...SuggestedContract workFor contractorsWork at office
- System Support is seeking a Junior IT Support Specialist (Helpdesk) for an onsite, 12-month contract in Miami, FL. The role focuses on resolving Microsoft Teams issues, desktop support, and AV setups in a Microsoft-based environment. You will work directly with end users...SuggestedContract work
- Whitman Family Development is seeking an IT Support Specialist to provide first-level technical assistance to end users, manage user access, and maintain inventory of technology resources at our offices. The role requires an Associate's degree in IT or related field and...SuggestedRemote work
- ...IT Support Specialist Hot Job Corporate - Miami, FL 33167 Overview Position Type Full Time Job Shift Graveyard Description Mr. Greens has proudly grown into one of the largest privately-owned produce distributors in Texas, Georgia, and Florida. With deliveries...SuggestedWeekly payFull timeWork at officeRemote workShift workNight shiftAfternoon shift
- ...known), and resolution. Escalate unresolved or high-impact issues to the appropriate resolver group with complete context. Endpoint Support Support Windows 10/11 devices, peripherals, and printers; perform break/fix, driver updates, and peripheral setup. Provision and...SuggestedRemote work
- ...It Support Specialist Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in-stateroom equipment problems, and are responsible for logging all work,...Worldwide
- ...SUMMARY: The IT Systems & Support Specialist is responsible for providing day-to-day technology support to employees while assisting with the administration, maintenance, and security of the Company's IT systems and technology infrastructure. This position serves...Work at office
- ALT Consulting in Miami, FL is seeking a System Support Specialist to handle frontline technical support, workstation setup, and incident resolution for clients across North America. You'll work with senior staff on deployments, gain hands-on experience with Microsoft...Work at office
- McDermott Will & Schulte LLP in Miami seeks a Technology Support Specialist to deliver desk-side technology support, troubleshoot hardware and software, and assist with IT projects. The role requires a proactive problem-solver who can work under limited supervision and...Work at office
- Coda Search│Staffing is seeking an IT Help Desk Support Specialist to provide first-level technical assistance for end users via phone, email, and chat. You’ll troubleshoot hardware, software, networks, and printers, document tickets, and ensure timely resolution while...
- OneImaging is building out its internal IT helpdesk to support a growing organization of approximately 300 employees. We are seeking a Tier 2 IT Support Operations Specialist to serve as the escalation point for complex technical issues that go beyond first-touch resolution...
- Lefferts in Miami, FL is seeking an IT Systems & Support Specialist to provide day‑to‑day technology support to employees and assist with the administration, maintenance, and security of the company’s IT systems and tech infrastructure across offices, properties, and sales...
- Miccosukee Casino & Resort is seeking an experienced System Support Technician to join our IT team. You will maintain systems, provide technical support to users, and ensure smooth operation of point-of-sale hardware and resort facilities. Candidates should have strong...
- ...Serve as the senior technical resource on the IT Service Desk, providing advanced (Tier II and Tier III) support for end-user computing, Microsoft 365 services,... ...the duties and responsibilities of the IT Support Specialist II and III. Provide advanced troubleshooting...Full timeRemote work
- Mr. Greens Produce in Florida (Miami) seeks an Help Desk and IT Support Specialist to serve as the primary contact for employee technology support across a multi-location environment. You'll resolve day-to-day IT issues and support Windows, macOS, and Microsoft 365, printers...Night shiftAfternoon shift
- Alivi Health is seeking a first-line IT Support Specialist to assist employees across the organization with endpoint, identity, and collaboration tool issues. You will troubleshoot, document incidents, and resolve service requests in partnership with Systems Administration...
- Mr. Greens is seeking an IT Support Specialist to handle end-user IT issues across multiple locations during graveyard hours. You will manage Windows, macOS, M365, AD, and peripherals, ensuring secure, documented resolutions and smooth daily operations. Responsibilities...Remote workNight shift
- Alivi is seeking a first‑line technical support specialist to assist employees across the organization. You will troubleshoot incidents for endpoints, identity and access, collaboration tools, and core business apps, documenting steps and resolutions for future reference...
- Invizio LLC is seeking a full‑time IT Technical Support specialist in Miami to assist clients with current business technology solutions. The role focuses on phone and on‑site support, ticket documentation, and hands‑on troubleshooting of Windows desktops, printers, and...Full time
- ...seeking a Service Desk professional to provide first-line technical support across endpoints, identity, and collaboration tools. You will... ..., and endpoint management while collaborating with Security and IT teams. Bilingual English/Spanish is highly valued. #J-18808-...
- Kids for the Future is seeking a dedicated IT service desk professional in Miami to provide first-line technical support for employees. You will troubleshoot endpoints, identity access, collaboration tools, and business applications, documenting incidents and coordinating...
- The University of Miami Health System (UHealth) IT Department has a full-time, on-site opportunity for a Sr. Executive Endpoint & VIP Support Specialist on the Medical Campus in Miami, Florida. You will deliver white-glove, high-touch endpoint, mobile, and audiovisual...Full time
$22 - $25 per hour
IT Support Specialist / Systems Technician Full-Time | Primarily Remote | South Florida Attracting Solutions is a growing Managed Service Provider (MSP) serving small and mid-paced businesses throughout South Florida. We provide full outsourced IT services, including help...Hourly payFull timeLive inRemote workWeekend workAfternoon shift- Courser is seeking an IT Support Services I-Help Desk professional to provide frontline support for employees and clients, diagnosing and resolving hardware, software, and network issues. You will manage user accounts, assist with password resets, and troubleshoot VPN...
- Invizio is seeking a full-time IT Technical Support specialist, comfortable assisting clients with current business technology. The role emphasizes hands-on desktop, server, and network support, both remote and on-site as needed. You will diagnose and resolve tickets, document...Full timeRemote work
- An innovative structural design company in Miami is seeking a Support & IT Operations professional to manage IT infrastructure and provide technical support. The ideal candidate will have a Bachelor's degree in Computer Science and 2+ years of experience. Responsibilities...Full time
- Lefferts Investments in Miami, FL, seeks an IT Systems & Support Specialist to provide day‑to‑day technology support for employees and help administer, maintain, and secure the company’s IT systems across corporate offices, properties, and sales centers. The ideal candidate...
- TECEZE in Miami, FL seeks an IT/Desktop/EUC Support specialist for a long-term position at our facility located at 4355 NW 36th St, Miami, Florida, 33166. The role requires 4-5 years of IT/Desktop/EUC support experience, including hardware/software troubleshooting and basic...
- IT Support Specialist Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in-stateroom equipment problems, and are responsible for logging all work...
- Lennar is seeking an Onsite IT Technician II to provide intermediate technical support for Lennar Associates at our communities and offices. You will troubleshoot hardware/software issues, manage data systems, and support internal client relationships to ensure timely,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Specialist. Be the first to apply!
- IT technician Miami Beach, FL
- computer operator Miami Beach, FL
- IT specialist Miami Beach, FL
- family support officer Miami Beach, FL
- application support associate Miami Beach, FL
- recruiting support specialist Miami Beach, FL
- laboratory support specialist Miami Beach, FL
- student support specialist Miami Beach, FL
- support associate Miami Beach, FL
- event support specialist Miami Beach, FL

