Assistant General Manager

Job Description

Job Description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and begin learning how to become a GM for future growth and expansion.

Our ideal candidate should have experience with property management systems. Opera or Opera Cloud experience would greatly enhance your position as a viable candidate. It would also be helpful if the candidate has experience with an accounting platform like M3. Having a degree in hospitality management would be great, but it is not necessary. Having adequate experience and a strong desire to provide great customer service will be welcomed.

We like to provide our managers with a work-life balance. The primary schedule for this position is Tuesday - Saturday, mid shifts and evenings. However, filling in on other days with other managers may occur as needed. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities:

• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Consult with the general manager to ensure that all guest service standards are met daily

• Lead by example, Aid GM in recruiting, training and counseling employees.

Qualifications:

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• 3+ years of experience working in a hotel or the hospitality industry required
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Have superb communication skills, organizational skills, and problem-solving skills

About Company

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.