Remote Real-Time Analyst: Contact Center Scheduling
Wescom Credit Union WeCare Foundation
Anaheim, CA
- Remote job
A prominent credit union is seeking a Real Time Analyst for its Member Contact Center in Anaheim, California. The role involves monitoring real-time performance metrics, ensuring adequate call center coverage, and collaborating with management to enhance service delivery. Candidates should possess strong analytical and communication skills, and a background in customer service. This full-time position offers a competitive salary and potential remote work options. #J-18808-Ljbffr Wescom Credit Union WeCare Foundation
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Remote Real-Time Analyst: Contact Center Scheduling in Anaheim, CA vacancy
$29.26 - $42.47 per hour
...Please visit the Career Center in Workday to search... ...channel communication contact center, the Member Contact... ...goals. The Real Time Analyst is responsible for monitoring... ...inbound and outbound, scheduled and unscheduled as... ...position may qualify as Remote or Hybrid with a home...Remote workWork from homeShift workWescom Central Credit Union
Anaheim, CA10 hours ago$86k - $128k
...Real Time Scheduling Analyst California, United States of America Business Unit: Downstream and Renewables Experience Level: Early Careers... ...from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive...Remote workHourly payFull timeContract workTemporary workPart timeWork experience placementFlexible hoursShift workNight shiftShell
San Diego, CA10 hours ago- ...company is seeking a Workforce Management Analyst in Indianapolis, Indiana. This role involves monitoring real-time call volume and managing scheduling to meet service levels. Ideal candidates will have 2 years of call-center experience and a high school diploma. Experience...Remote workWork at office
Elevance Health
Indianapolis, IN1 day ago $16.06 - $24.09 per hour
...results. It’s an exciting time to be a part of H&R... ...do... As a Workforce Real-Time Analyst, you will be... ...manage attendance and schedule updates, and provide... ...outages. Your expertise in contact center operations and workforce... ...of learning in a remote work environment It...Remote workMinimum wageTemporary workWork experience placementLocal areaNight shift$58.74k - $74.03k
The Real Time Analyst position plays a crucial role in monitoring and managing the performance of the Contact Center in real-time. This role is responsible for real-time monitoring of queues... ...Monday - Friday 7am - 3:15pm. Hybrid schedule available with 3 days in office and 2...SuggestedFull timeWork from homeMonday to FridayShift work- ...is seeking a Workforce Analyst in Cumberland, RI. The successful... ...candidate will manage real-time agent performance and optimize call center service levels. Key... ...at least one year of contact center experience along... ...position offers a hybrid work schedule and competitive pay. #J...
- Goat-Group- is seeking a Workforce Real-Time Analyst in Charlotte, NC. The ideal candidate should have experience with occupancy, schedule adherence, and contact center KPIs. Responsibilities include monitoring Customer Service Representatives' performance, enhancing cross...
- Workforce Management Analyst (Real Time Analyst) Coppell, TX Zoom Contact Center, Zoom WFM. If you post this job on a job board, please do not use company name... ...leadership team regarding real-time management, scheduling, skilling, and queue health. Note: This...Hourly payImmediate startVisa sponsorshipRelocation packageMonday to FridayFlexible hours1 day per week
$63.6k - $114.6k
...Purpose: Analyzes and reviews the contact center's workload to build resourcing and optimize scheduling plans to meet business... ...members are available at the right times to meet customer demand Works... ...flexible approach to work with remote, hybrid, field or office work schedules...Remote workFull timePart timeH1bWork at officeFlexible hoursCentene Corporation
Columbia, SC18 hours ago$48.3k - $77.3k
...Hampshire University is seeking a remote Workforce Analyst to optimize staff resources and... ...service levels within the contact center. This role involves creating schedules, analyzing performance metrics,... ...exceptional benefits including paid time off and medical insurance. #J-1...Remote job- ...Remote Workforce Management Scheduling Analyst The Christian Broadcasting Network (CBN) is seeking a Workforce... ...accurate scheduling for the CBN contact center workforce that meets service requirements... ...to sit for extended periods of time at a computer workstation...Remote workFull timeWork at officeWork from homeWorldwideHome officeWeekend work
CBN Brand
United States2 days ago $48.3k - $77.3k
...University is seeking a Workforce Analyst to optimize contact center staffing and enhance... ...levels. The role is fully remote for residents of approved... ..., creating staff schedules, and analyzing performance... ...medical insurance and paid time off. #J-18808-Ljbffr Southern...Remote job$25.51 - $47.75 per hour
A leading health services company is seeking a Call Center Operations Associate to manage call volume and ensure service levels. The role allows for virtual work full-time with required training sessions on-site. Candidates must have a high school diploma and a minimum...Remote jobFull timeWork at office- ...University is seeking a Workforce Analyst to support contact center operations with a focus on... ...and retention. This remote-friendly role involves optimizing resources through scheduling, data analysis, and... ...benefits include extensive paid time off and free tuition...Remote job
- Indotronix UK is seeking a skilled SAP DRC Analyst for a 12-month remote contract in Georgia. The role involves managing real-time electronic document exchange and compliance with global tax mandates. Key responsibilities include leading the design and configuration of...Remote jobContract work
- Full time | ThinkBAC Consulting | United States Posted On 09/25/2025 Job Information Work Experience 5+ years Energy and... ...operating standalone battery storage assets The Real-time Power Trading Analyst will help optimize energy trading performance and forecast...Remote jobFull timeWork experience placementWork at officeFlexible hours
$90 per hour
...Level, technical events, and Contact Center Staff. Customer Service Analyst responsibilities... ...hybrid, working from your remote office andSacramento or Fresnoonce... ...for this position at the time of the job posting. This... ...that apply to scheduling,skillingmanagement, content...Remote workWork experience placementWork at officeLocal areaPG&E
Sacramento, CA18 hours ago- ...firm based in Dallas is looking for a WFM Analyst to ensure quality service delivery and... ...monitoring. The role involves real-time tracking of metrics, executing operational... ...candidates should have experience in WFM contact centers, proficiency in Excel, and knowledge of...
- ...will lead, mentor, and develop a team of Real‑Time Analysts, while taking ownership of day‑to‑day... ...Handle queries from internal and external contacts, acting as a key point of contact on... ...approaches. Ability to work independently in a remote environment while remaining...Remote workFlexible hoursShift workWeekend work
- A leading healthcare solutions company in New York City seeks a Workforce Real-Time Associate to manage performance in the contact center. This role involves monitoring operations, ensuring service level agreements are met, and collaborating across teams. Candidates must...
- ...staffing adjustments to improve future outcomes 3. Monitor real-time ACD agent work state reports Responsible adjusting and coding... ...agents in non-adhering work states Monitor and sends the Schedule Adherence performance alert to Operations Monitor the Client...
$86k - $128k
Oman Shell in San Diego seeks a Real Time Scheduling Analyst to support power traders in managing and optimizing market positions. The role involves data analytics, real-time scheduling, and collaboration with various teams to resolve operational issues. Candidates should...Remote job- ...healthcare technology company is seeking a Patient Scheduling Support Representative to manage real-time patient communication and optimize scheduling. This... ...like AthenaHealth and Zendesk. This position offers a remote work environment with competitive compensation and comprehensive...Remote job
$86k - $128k
Oman Shell in Houston, Texas is seeking a Real Time Scheduling Analyst for their trading desk. In this full-time role, you will provide vital support to real-time power traders, engaging in data analytics, trade entries, and problem resolution. A bachelor's degree and...Remote jobFull timeShift work- ...roles as a Senior Workforce Analyst – Contact Center (RTA). PLEASE NOTE: THIS IS A UNITED STATES BASED REMOTE POSITION: United States only... ...opportunities. Responsibilities Monitor real-time volume, AHT, staffing... ...related to attendance and schedule adherence Establish and...Remote workWork at officeImmediate startMonday to FridayShift workWeekend work
DSI Systems
New York, NY4 days ago $87.14k - $96.82k
...life balance by offering hybrid schedules for certain roles.... ...apply to roles approved for remote work and are subject to change... ...seeking a motivated Program Analyst, Project Controls in Westwood... ...independently design and implement real-time dashboards, executive scorecards...Remote workContract workFor contractorsH1bWork at officeEversource
Westwood, MA3 days ago$48.3k - $77.3k
...is hiring a Workforce Analyst to optimize resource allocation... ...and performance in a remote-friendly environment.... ..., create weekly schedules, and collaborate with various... ...candidate has call center experience and familiarity... ...insurance, paid time off, and a free tuition...Remote job$99k - $150.75k
...Emp Status Regular Full time Work Shift Day (United... ...and Systems Contact Center Performance Analytics: Develop... ...measures when available. Real-Time Operations Support: Monitor... ...concepts including forecasting, scheduling, adherence, and shrinkage....Remote workFull timeLocal areaShift workHSS
New York, NY1 day ago- ...University seeks a Workforce Analyst to optimize resources... ...performance in their remote call center operations. This role... ...management, creating schedules, and collaborating... ...skills and knowledge of contact center tools.... ...free tuition and paid time off. #J-18808-Ljbffr Southern...Remote job
- ...Contact Center Workforce Manager Location: Charlotte, NC (remote, with ability to report on-site when needed in Charlotte... ...correctly, at the right times, with the right people... ...role owns forecasting, scheduling, intraday management, and real-time adherence to optimize...Remote workTemporary workSeasonal workShift work
NearU
Charlotte, NC1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Real-Time Analyst: Contact Center Scheduling. Be the first to apply!
Related searches