Remote Workforce Analyst: Scheduling & Forecasting
$48.3k - $77.3kSouthern New Hampshire University
Boise, ID
- Remote job
Southern New Hampshire University is seeking a Workforce Analyst to optimize contact center staffing and enhance service levels. The role is fully remote for residents of approved states including Idaho. Responsibilities include managing daily operations, creating staff schedules, and analyzing performance metrics. Candidates should have telephony experience, Excel skills, and a high school diploma. The position offers competitive pay, with an annual range of $48,301 - $77,296, and comprehensive benefits like medical insurance and paid time off. #J-18808-Ljbffr Southern New Hampshire University
Vacancy posted 3 days ago
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