Remote Workforce Analyst & Scheduling Analytics
$48.3k - $77.3kSouthern New Hampshire University
Louisville, KY
- Remote job
Southern New Hampshire University is seeking a remote Workforce Analyst to optimize staff resources and improve service levels within the contact center. This role involves creating schedules, analyzing performance metrics, and providing actionable insights to leadership. Candidates must have a HSD/GED, along with 2+ years of relevant call center experience and proficiency in Excel and PowerBI. The position offers a competitive salary range from $48,301 to $77,296, alongside exceptional benefits including paid time off and medical insurance. #J-18808-Ljbffr Southern New Hampshire University
Vacancy posted 1 day ago
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