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Remote Workforce Analyst: Scheduling & Forecasting

Southern New Hampshire University

Detroit, MI
  • Remote job

Southern New Hampshire University is seeking a Workforce Analyst to join their team. This remote-friendly role involves overseeing daily management of resources to meet goals for enrollment and service delivery. The ideal candidate will have experience in telephony or call center environments, solid analytical skills, and a strong knowledge of Excel and workforce management systems. SNHU emphasizes diverse perspectives and offers competitive compensation along with exceptional benefits including free tuition and generous paid time off. #J-18808-Ljbffr Southern New Hampshire University

Vacancy posted 4 days ago
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