Remote Workforce Analyst - Scheduling & Forecasting
$48.3k - $77.3kSouthern New Hampshire University
- Remote job
Southern New Hampshire University is seeking a Workforce Analyst to manage call center operations remotely. This role involves creating schedules, monitoring call metrics, and collaborating with business leaders to ensure efficiency. Candidates must have telephony experience, knowledge of workforce management systems, and excel in data analysis. The position offers a salary range of $48,301.00 - $77,296.00 and exceptional benefits including medical insurance, paid time off, and employer-funded retirement. #J-18808-Ljbffr Southern New Hampshire University
- Randstad USA is seeking a detail-oriented Workforce Management Analyst to enhance effectiveness in their customer service center. This role involves scheduling, forecasting, and performance monitoring, ensuring efficient staffing levels across multiple call centers. The...Remote jobWork at office
$48.3k - $77.3k
Southern New Hampshire University is seeking a remote Workforce Analyst who will work closely with leadership to optimize staffing and enhance service delivery. The successful candidate will manage scheduling, monitor performance metrics, and provide detailed analysis to...Remote work- Southern New Hampshire University seeks a Workforce Analyst to optimize resources and enhance performance in their remote call center operations. This role involves intra-day management, creating schedules, and collaborating with leaders to meet goals around enrollment...Remote job
$48.3k - $77.3k
Southern New Hampshire University is hiring a Workforce Analyst to optimize resource allocation and performance in a remote-friendly environment. You will oversee intra-day management, create weekly schedules, and collaborate with various teams to ensure staffing meets...Remote job$48.3k - $77.3k
Southern New Hampshire University is seeking a Workforce Analyst to optimize contact center operations. This remote position requires telephony or call center experience... ...systems. Responsibilities include managing schedules, analyzing performance data, and collaborating...Remote job- Southern New Hampshire University is seeking a Workforce Analyst to join their team. This remote-friendly role involves overseeing daily management of resources to meet goals for enrollment and service delivery. The ideal candidate will have experience in telephony or call...Remote job
$48.3k - $77.3k
Southern New Hampshire University is looking for a Workforce Analyst to optimize staffing and improve service delivery in a remote-friendly position. You will analyze data, create staff plans, and communicate with leadership to ensure operational efficiency. Ideal candidates...Remote job- ...Workforce Management Analyst Curious about how data-driven insights shape exceptional customer experiences? As a Workforce... ...will analyze call volume trends, prepare accurate forecasts and provide strategic scheduling recommendations, ensuring our contact centers operate...Work at officeLocal area
- Downtown Boulder Partnership is seeking a Workforce Analyst in Cumberland, RI. The successful... ...performance, adjusting staffing based on forecasts, and fostering strong relationships... ...preferred. The position offers a hybrid work schedule and competitive pay. #J-18808-Ljbffr...
$48.3k - $77.3k
Southern New Hampshire University is seeking a remote Workforce Analyst to optimize staff resources and improve service levels within the contact center. This role involves creating schedules, analyzing performance metrics, and providing actionable insights to leadership...Remote job$30 - $33 per hour
A leading management firm is seeking a Workforce Analyst in Port Washington, NY. The ideal candidate should have over 2 years... ...skills. Responsibilities include creating forecast models, managing shift schedules, and ensuring efficient operation of phone systems and...Hourly payWork at officeShift work2 days per week- Page Mechanical Group, Inc. is seeking a Workforce Management Specialist to support Contact Center staff with... ...goals. This role includes daily workforce planning, scheduling, and performance reporting, allowing for remote work. The ideal candidate will possess a high...Remote job
$63.6k - $114.6k
...workload to build resourcing and optimize scheduling plans to meet business objectives and... ...scheduling methodology improvements to senior workforce scheduling team. Eligibility Must be... ..., and a flexible approach to work with remote, hybrid, field or office work schedules....Remote workFull timePart timeH1bWork at officeFlexible hours- Southern New Hampshire University is seeking a Workforce Analyst to optimize resources, manage real-time work, and provide analytical support in a remote-friendly setting. The ideal candidate will have a GED and at least two years of experience in call center operations...Remote job
- ...Customer Care professional to enhance operations for their 28 million members. This fully remote position involves analyzing contact center workloads and developing staffing schedules to meet business objectives effectively. The ideal candidate should possess a Bachelor's...Remote job
- Southern New Hampshire University is seeking a Workforce Analyst to optimize staffing and performance in a remote-friendly environment. This role involves coordinating with leadership, managing staffing plans, and ensuring service level targets are met. Candidates should...Remote job
$27.02 - $48.55 per hour
...seeking a Customer Care professional to optimize contact center scheduling and performance analysis. This role involves developing... ...competitive benefits package and flexible work schedules, including 100% remote options. The salary ranges from $27.02 to $48.55 per hour. #J-...Remote jobHourly payFlexible hours- ...Sr. Workforce Management Systems Analyst Wisemen Multimedia, LLC is seeking a skilled... ...located at 30+ local and remote IRS service centers. The... ...of accurate operational forecasts for volumes, average handle... ...for future forecast and schedule scenarios and recommend action...Remote workWork experience placementSeasonal workLocal area
- ...Candidates must be able to accommodate a hybrid schedule. Responsibilities Your Responsibilities ~ Forecast interval, daily, weekly and monthly contact... ...~ also accepted ~2+ years of workforce management forecasting and reporting experience...Temporary workWork at officeLocal areaWork from home
- ...identify qualified candidates for this Workforce Management Analyst position. This position is a... ..., Wednesdays and Thursdays, and remote on Tuesdays and Fridays for a... ...workforce management effectiveness by scheduling, budgeting and forecasting. They will also implement and...Remote workPermanent employmentContract workWork at officeShift work
- ...Health Net Health Plan of Oregon, Inc. is seeking a Customer Care professional to analyze and optimize scheduling for their contact center operations. You will lead meetings, mentor team members, and ensure the right skills and numbers are present to meet customer demands...Remote workFlexible hours
$63.44k - $95.16k
...Professional Place Ste115 Store Code: Workforce Administration (5135625) Our flexible/hybrid work schedule includes 3 in‑person days at... ...of our core locations and 2 remote days. Core office locations... ...of US store volume and labor forecasts, time and attendance systems,...Remote workFlexible hours$86k - $115k
...Title: Senior Workforce Management Analyst Department: Customer Service Reporting... ...Location: USA - Remote Compensation: $86K - 11... ...This individual will own forecasting, capacity planning, and headcount... ...staffing requirements, schedules, and capacity plans across...Remote workTemporary workCurrently hiringLocal areaWorldwideFlexible hours$115.73k - $128.59k
...life balance by offering hybrid schedules for certain roles.... ...apply to roles approved for remote work and are subject to change... ...Performs analyses and prepares forecasts and recommendations in the areas... ...vision Create an engaged workforce Focus on the customer Take...Remote workFor contractorsH1bWork at office$91.68k - $101.87k
...Analyst, Energy Efficiency, Regulatory & Planning (Hybrid Schedule) 04/09/2026 Locations: Westwood, Massachusetts... ...roles approved for remote work and are subject... ..., and portfolio forecasting of Eversource's energy... ...Create an engaged workforce Focus on the customer...Remote workFor contractorsH1bWork at office- ...Onsite Call Center Real Time Analyst (Workforce Management) ID 20... ...Type Full-Time Remote No Overview... ...states Monitor and sends the Schedule Adherence performance alert... ...professionalism ~ Forecasting # Ability to...Remote workFull timeLocal area
$35 - $41 per hour
Now Hiring for a Workforce Management Analyst to help forecast work volumes and determine headcount for various departments for a... ...healthcare insurance company!! This is a hybrid schedule that allows 3 days in office and 2 days remote. This is a long term opportunity with the...Remote workContract workTemporary workWork at officeImmediate start$110k - $145k
Sr. Business Analyst, Workforce Planning (Starlink) Redmond, WA SpaceX was founded under... ...will manage key components of forecasting, staffing models, and scheduling for our customer support teams (... ...be based onsite in Redmond, WA - remote work not considered COMPENSATION...Remote workTemporary workFlexible hoursWeekend work- United Way of Connecticut Inc. is looking for a Workforce Operations Analyst to oversee call volume analysis, forecasting, and staffing in a dynamic contact center... .... Responsibilities include preparing staffing schedules, monitoring real-time activities, and performing...
$115.73k - $128.59k
...balance by offering hybrid schedules for certain roles. Eligibility... ...apply to roles approved for remote work and are subject to... ...project direction. Perform cost forecasting, monitoring and control activities... ...vision Create an engaged workforce Focus on the customer...Remote workContract workFor contractorsH1bWork at office
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