Workforce Planning & Scheduling Analyst
United Way of Connecticut Inc.
United Way of Connecticut Inc. is looking for a Workforce Operations Analyst to oversee call volume analysis, forecasting, and staffing in a dynamic contact center environment. The position requires a bachelor's or associate's degree and three years of relevant experience. Responsibilities include preparing staffing schedules, monitoring real-time activities, and performing data analyses. Benefits include a 5% 401(k) contribution, generous health coverage, and 25 days of paid time off. #J-18808-Ljbffr United Way of Connecticut Inc.
Vacancy posted 1 day ago
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