Housing Case Manager

Job Description

Job Description

Reports To: Assistant Director of RAP Housing
Program:  RAP/HUD Housing
Location: Tarrytown, NY (mobile)
Hours Per  Week: 14-29 hours per week
FLSA Status:  Part-time,   Non-exempt
Annual Salary: $25 per/hr

Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!

Benefits Summary

• Flexible Work Arrangements: subject to business needs, including hybrid options.
• Paid time off
• Paid sick time
• Employer paid Holidays-11 days per year
• Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education.
• Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)
• Public Service Loan Forgiveness (PSLF): qualifying employer

Summary Description :  The Housing Case Manager plays a vital role in providing comprehensive support to individuals in securing and maintaining stable housing. This position involves collaborating with clients, community resources, and internal teams to address housing needs and promote overall well-being.

Responsibilities :

• Conduct housing assessments and develop individualized housing plans for clients.
• Assist clients in accessing affordable housing options and navigating the application process.
• Collaborate with property management, landlords, and housing agencies to secure housing opportunities.
• Provide ongoing support to clients in maintaining stable housing and addressing any housing-related challenges.
• Facilitate housing-related workshops and educational sessions for clients.
• Coordinate with social service agencies, healthcare providers, and community resources to ensure holistic support for clients.
• Advocate on behalf of clients to address housing-related barriers and challenges.
• Maintain accurate and up-to-date documentation of client interactions, housing plans, and progress.
• Participate in interdisciplinary meetings and case conferences to discuss client needs and progress.
• Stay informed about housing regulations, policies, and resources to provide up-to-date information to clients.

Competencies : 

• Knowledge of housing resources, regulations, and community support services.
• Strong interpersonal and communication skills.
• Empathy and cultural competence in working with diverse populations.
• Case management and organizational skills.
• Advocacy and negotiation abilities to address housing-related challenges.
• Collaboration and teamwork in a multidisciplinary environment.
• Crisis intervention and problem-solving skills.

Key Performance Indicators (KPIs) :

• Successful placement and retention of clients in stable housing.
• Timely and accurate documentation of client interactions and housing plans.
• Positive outcomes in addressing housing-related challenges.
• Effective collaboration with internal teams and external resources.

Requirements :

• Bachelor’s degree in Social Work, Psychology, or a related field preferred
• Minimum of 2 years of experience in housing case management or related roles.
• Knowledge of housing regulations, resources, and community services.
• Familiarity with electronic case management systems.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Commitment to cultural competence and diversity.
• Possession and maintenance of a valid Driver's License with a satisfactory driving record according to our insurance carrier's standards.
• Must maintain current NYS Defensive Driving certification within 30 days of hire.
• Must maintain pre-employment clearances by applicable regulatory clearances as required.
• Legal eligibility to work in the United States without sponsorship.

Special Considerations : 

• Hours per week, reporting structure, and location are subject to change per program needs.

Mandated Reporter:

This is a Mandated Reporter position.  The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter.  You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. 

Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.