Epic willow inpatient analyst

job summary:
We are seeking a skilled and experienced Epic Willow Inpatient Analyst to join our Healthcare IT team. This role serves as a subject matter expert (SME) for inpatient pharmacy application workflows and configurations, supporting the delivery of high-quality Epic EHR solutions in a dynamic healthcare environment. You will collaborate closely with hospital stakeholders, clinical staff, and offshore teams to optimize pharmacy configurations and support daily EHR operations.

location: Telecommute
job type: Contract
salary: $44.74 - 54.74 per hour
work hours: 8am to 5pm
education: Bachelors


responsibilities:

• Act as the primary subject matter expert (SME) for Epic Willow Inpatient application configurations, workflows, and medication order sets.
• Build and maintain inpatient pharmacy configurations, including formulary setups, dose checking rules, NDC billing builds, and pharmacy charge maps.
• Manage and prioritize daily support operations, troubleshooting pharmacy automation interfaces, dispensing cabinets, label/printer issues, and error queues under strict SLAs.
• Coordinate cross-functional activities across clinical teams (pharmacists, nurses, physicians) and manage daily delegation and performance monitoring with offshore support groups.

qualifications:
Active and current Epic Willow Inpatient certification (must be maintained throughout employment).

4+ years of experience in Epic application management, support operations, and inpatient pharmacy configuration build.

Deep understanding of hospital pharmacy clinical operations, patient safety workflows, and regulatory compliance standards (HIPAA).

High School Diploma or equivalent.

PREFERRED QUALIFICATIONS

Additional Epic certifications such as Ambulatory, Home Infusion, or Bugsy modules.

Prior experience working within a large health system or a healthcare IT consulting environment.

Proven track record coordinating tasks and deliverables with offshore support models.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.