Sr L3 Network Technicians

Job Description

Job Description

Connection has a fantastic opportunity through our Technical Staffing division for a Senior Level 3 Network Technician . This is a contract-to-hire opportunity and is 100% remote when not traveling .

We are seeking an experienced infrastructure professional to support enterprise network, server, virtualization, and data center operations aboard active cruise vessels. This unique opportunity requires extensive travel and the ability to live and work onboard cruise ships for extended periods while supporting critical IT infrastructure and modernization projects.

This position offers an initial 5-month contract with an excellent opportunity to convert to a permanent Connection employee while continuing to support travel-based infrastructure engagements.

Required Travel Commitment:

• U.S. Citizen required
• Valid Passport required
• Ability to live and work onboard active cruise ships
• Willingness to remain onboard for assignments lasting up to 4–5 months
• Ability to travel internationally and meet all cruise line onboarding requirements

Position Summary

The Senior Level 3 Network Technician will serve as the primary onsite technical resource supporting enterprise networking, virtualization, server infrastructure, and data center operations aboard cruise vessels. This individual will play a key role in the migration of shipboard environments from VMware to Hyper-V utilizing Veeam while ensuring maximum uptime and operational continuity.

The ideal candidate is a highly skilled technician with strong Cisco networking expertise, virtualization experience, and advanced troubleshooting capabilities who can work independently with minimal supervision in remote and dynamic environments.

Key Responsibilities

• Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
• Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies.
• Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
• Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.
• Support Hyper-V and VMware virtualization platforms.
• Troubleshoot network performance, connectivity, server, and infrastructure issues.
• Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement.
• Execute maintenance activities and infrastructure upgrades with minimal operational impact.
• Maintain technical documentation, procedures, and system configurations.
• Coordinate with remote engineering teams and client stakeholders.
• Serve as the lead onsite technical representative for Connection.

Position Summary

The Senior Level 3 Network Technician will serve as the primary onsite technical resource supporting enterprise networking, virtualization, server infrastructure, and data center operations aboard cruise vessels. This individual will play a key role in the migration of shipboard environments from VMware to Hyper-V utilizing Veeam while ensuring maximum uptime and operational continuity.

The ideal candidate is a highly skilled technician with strong Cisco networking expertise, virtualization experience, and advanced troubleshooting capabilities who can work independently with minimal supervision in remote and dynamic environments.

Key Responsibilities

• Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
• Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies.
• Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
• Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.
• Support Hyper-V and VMware virtualization platforms.
• Troubleshoot network performance, connectivity, server, and infrastructure issues.
• Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement.
• Execute maintenance activities and infrastructure upgrades with minimal operational impact.
• Maintain technical documentation, procedures, and system configurations.
• Coordinate with remote engineering teams and client stakeholders.
• Serve as the lead onsite technical representative for Connection.

Why Join Connection?

Connection offers competitive compensation, comprehensive benefits, career growth opportunities, and the chance to support unique global infrastructure projects while working with cutting-edge networking and virtualization technologies.

Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.

Company Description

Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.