Senior Technical Support Engineer — AI Security (Remote)
Socket.dev
Saint Louis, MO
- Remote job
Cyera is seeking a Senior Technical Support Engineer to deliver product-focused technical resolution for complex issues. You will own escalated cases, reproduce issues, validate workarounds, and contribute to knowledge bases. The role involves collaboration with Product, Engineering, and DevOps to ensure timely, customer-focused resolutions. The ideal candidate has 3+ years in technical support within SaaS or cybersecurity, strong troubleshooting, and experience with Zendesk, Jira, Salesforce, #J-18808-Ljbffr Socket.dev
Vacancy posted 14 hours ago
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