Customer Service Specialist - TX
Virtual Vocations Inc
Providing exceptional customer support from a remote home office, the full-time Customer Service Specialist - TX will assist clients via phone, email, and live chat, ensuring a smooth order process and addressing customer inquiries effectively. Key responsibilities Assist customers with product selection, order questions, and issue resolution through various communication channels Maintain accurate records of customer interactions and meet established performance metrics for professional growth Identify opportunities to enhance the customer experience through thoughtful upselling and problem-solving Required qualifications High school diploma or equivalent; some college coursework is a plus Prior customer service experience is ideal, but training is available for the right candidate Ability to type a minimum of 40 WPM Proactive attitude with a focus on solutions and customer satisfaction Comfortable using technology and troubleshooting technical issues
Vacancy posted 1 day ago
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