Clinical Research Operations Analyst

Overview

POSITION SUMMARY:

Under the general direction of the Assoc Director Clinical Research Revenue Recovery & Billing or designee the Clinical Research Operations Analyst is responsible for various operational functions associated with the timely compliant execution of UMMS clinical research activities.

Responsibilities

ESSENTIAL FUNCTIONS:

Clinical Research Management System (CTMS) Operations

• Analyzes evaluates and maintains clinical research protocols budgets and contract amendments within the CTMS.
• Interprets clinical research protocols defining the CTMS payments configuration and business processes that support study team workflows which includes calendar building and budget entry.
• Works closely Office of Clinical Research coverage analysts as needed to ensure operational compliance and consistency across clinical research protocols.
• Analyzes study calendar revisions within the CTMS that impact invoicing and revenue recovery.
• Provides regular review and analysis of CTMS data to ensure complete and accurate capture of relevant information.
• Completes appropriate detailed analytical review of budget amendments study subject data entry and visit information in order to facilitate accurate billing/invoicing.
• Ensures timely completion of CTMS information in all tracking systems

Clinical Research Revenue Recovery

• Using the CTMS generates invoices to external sponsors working with study team members to proactively analyze and resolve any questions or conflicts.
• Acts as the primary point of contact for external sponsors on all clinical research invoices.
• Maintains clinical research check detail posting from bursar feed to clinical research internal site.
• Performs analysis and reconciliation of assigned accounts receivable information for all relevant UMMS finance departments/divisions.
• Analyzes assesses and resolves any account balance discrepancies between sponsors and UMMS.
• Reviews verifies and processes all submitted clinical research account closure requests.

Education & Reporting

• Manages assigned tasks via the TRACs intake portal interpreting requests ensuring timely completion and accurate tracking
• Maintains internal reporting systems providing metrics to senior management ensuring that metrics are captured in an accurate and timely manner.
• Develops and maintains assigned curriculum training materials job aids SOPs and policies
• Delivers relevant training and orientation to clinical research staff/faculty.
• Develops and maintains division web pages/web page content.

Qualifications

REQUIRED QUALIFICATIONS:

• Bachelors Degree in a related field or equivalent experience
• Minimum 1-3 years of experience in a clinical research environment within a healthcare or academic organization.
• Working knowledge and understanding of federal state regulation and guidance related to clinical research specifically federal clinical research billing requirements.
• Strong analytical computer and software skills.

Additional Information

PREFERRED QUALIFICATIONS:

• OnCore & EPIC experience strongly preferred.
• Certification in clinical research (CIP SOCRA ACRP or equivalent)
• OnCore Financial and Management Certifications preferred.

* This is a hybrid work model with the understanding that the Analyst will be available and onsite as required to support the department**

#LI-Hybrid

Required Experience:

IC