Child Support Specialist

Job Information Job ID: 36280 Agency: Department of Social Services/Division of Child Support Location: Pierre, SD Salary: $24.76 hourly, depending on qualifications Pay Grade: H Closing Date: 06.25.26 Overview This is a Full‑Time 40‑hour weekly position with the Department of Social Services. At the Department of Social Services (DSS), families are the focus of all services. The organization works to strengthen families and build a safer, healthier South Dakota through vision‑driven initiatives. Why the Department of Social Services? Our values include dignity, fairness, and respect, collaborative communication, teamwork, partnerships, and trust for essential family services. Who we want A highly motivated and experienced person with a passion for serving the public and a high level of effort and commitment towards completing assignments and goals A compassionate individual who listens attentively to others and clearly conveys information and ideas A dependable and organized individual who effectively plans and organizes work activities A person who is dedicated and will represent the Department of Social Services with integrity and enthusiasm An individual who works cooperatively with others and promotes a friendly work climate to achieve shared goals Responsibilities Establish and enforce the collection of child support payments owed to families or to the state Establish paternity and medical support obligations Locate non‑custodial parents and determine their ability to pay child support Review and modify court orders Initiate administrative and judicial legal actions Prepare cases for hearing to ensure financial support for children and fair recompense for the state Education / Licenses Preferred experience in casework, collections, finance, accounting, or insurance Entry‑level knowledge and abilities may be acquired through training and/or experience Ideal Candidate Demonstrate compassion, respect, courtesy, and tact when interacting with others Recognize sources of interpersonal conflict and take positive steps to effectively resolve problems Gather and analyze data, reason logically, and solve problems using common sense Actively listen, elicit needed information, and provide concise information Conduct interviews with individuals who are reluctant to give information or are not communicative Plan and organize work to meet schedules and deadlines and respond to multiple demands Prepare clear and concise documentation, reports, and correspondence that reflect relevant facts Comprehend, interpret, and apply pertinent laws, regulations, and procedures Utilize computerized data systems Possess a strong work ethic and critical‑thinking/problem‑solving techniques Benefits $0 premium employee health insurance option Eleven paid holidays Generous vacation and sick leave accrual Dental, vision, and other insurance options Retirement benefits as a member of Class A retirement under SDRS Veterans' Preference per ARSD 55:10:02:08. Must undergo background investigation. The State of South Dakota does not sponsor work visas. All new employees must verify eligibility to work in the United States (Form I‑9, E‑Verify). 'An Equal Opportunity Employer' #J-18808-Ljbffr