Senior Incident Manager, IT Service Delivery
TRIUMPH
TRIUMPH in Dallas, Texas is seeking a dynamic incident manager to join our Major Incident Management team. You will oversee the incident management process to resolution, ensuring swift restoration of IT operations and services while logging recurring incidents to improve protocols. A successful candidate will have at least three years experience in IT service management and strong communication and analytical skills. This position offers opportunities for flexible working hours and a commitment to continuous improvement. #J-18808-Ljbffr TRIUMPH
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