Senior Incident & Problem Manager, ITSM & Resilience
NMC2
A tech-driven cloud infrastructure firm in Dallas is seeking an Incident & Problem Manager to oversee incident management practices. This role requires strong IT Service Management background, with 5+ years of experience in high-availability environments. You'll lead incident response efforts, conduct root cause analysis, and manage ITSM processes effectively. Ideal candidates will have a Bachelor's Degree and experience with Jira Service Management. This is a critical role to enhance service reliability and operational maturity. #J-18808-Ljbffr NMC2
- ...accelerating discovery and driving faster innovation. The Incident & Problem Manager is accountable for establishing and operating the Incident... ...and lessons learned drive continuous improvement across the ITSM ecosystem. This combined role owns the full lifecycle of reactive...Suggested
- ...Reliability Engineering (SRE) and ITSM best practices within... .... Oversee incident, problem, change, and service management processes for IAM platforms... ...high availability and resilience in partnership with... ...today. Work alongside senior leaders across cybersecurity...SeniorLocal areaShift work
- ...matter—every step of the way. Senior Manager, Workforce Productivity... ...stability, scalability, security, resilience, and lifecycle management.... ...decision-making, major incident escalation support, and long... ...models. Strong analytical, problem-solving, and service...Senior
- ...Join us! Responsibilities Provides leadership in defect, incident, problem, and change review meetings and release activities as... ...and repeatable solutions to technology issues Manages the stability, resiliency, reliability, and performance of a wide array of supported...SeniorWork at officeShift workDay shift
- ...Responsible for the service delivery management of incidents involving one or more applications. This... ...to identify, analyze, and correct problems. Other Responsibilities include but are... ...clinical applications Experience with ITSM systems and associated metrics. Remedyforce...SuggestedH1b
- Ness Digital Engineering in Dallas is seeking 5 highly driven Incident, Problem, Change and Release Coordinators to join our Service... ...thrive in high-visibility, high-accountability environments, managing P1/P2 incidents under pressure and communicating status to stakeholders...
- ...current and future network requirements. Manages the evaluation and selection of network... ...and Technical Services groups. Ensures problem identification, escalation, and resolution... ..., DHCP, and IP address management (DDI) resiliency, availability, scalability, and...SeniorTemporary workWork experience placement
$130k - $160k
...Virginia Site Quality leader and Management Representative responsible... ...needs. Resolves complex problems that have implications beyond... ...processes to improve operational resilience and ensure timely product... ...production employees through senior management. Must possess excellent...SeniorHourly payWork experience placementFlexible hours- ...Senior Level Project Manager Do you excel at leadership and desire to make a significant impact? Dematic... ...and risk owners. Lead structured problem-solving and escalation when... ...quickly with customers and executives. Resilient under pressure and energized by complex...SeniorContract workImmediate start
- ...Senior Project Manager LightEdge Solutions is developing the IT solutions that will propel businesses... ...person is structured, coachable, resilient, direct, collaborative, and comfortable... .... Encourage transparency, problem-solving, and ownership. Support organizational...Senior
- ...Opportunity Our client is seeking a Senior HR Business Partner to support... ...coaching and consultation on talent management, organizational design, workforce... .... Strong business acumen and problem-solving skills. Collaborative, resilient, and adaptable leadership style....Senior
$124.8k - $145.6k
...Senior Project Manager At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing...SeniorFull timeFor contractors$113k - $165k
...(GEIS) division is currently seeking a Senior HR Manager. This role is onsite at our GEIS headquarters... ...professionals who are focused on problem solving and efficiency. The expected... ...D initiatives, including MESH and Zero Incident Safety Culture efforts. Qualifications...SeniorContract workH1bLocal areaRelocationVisa sponsorship- ...perfection. Role Summary The Senior Project Manager will provide overall direction and leadership... ...mentoring others. Investigates safety incidents and retrains staff as needed.... ...experience and knowledge to identify problems and recommends solutions for review and...SeniorContract workFor subcontractorRelocation
- ...water industry must continue to build resiliency and lead from the front to preserve this... ...throughout Texas. We’re looking for a Senior Project Manager who is motivated to lead complex... ...term development and commitment. In the problem solving business, it helps to be restlessly...SeniorFor contractorsLocal area
$136.2k - $214.01k
...stop threats, prevent data loss, and build resilience across their people and AI workflows.... ...outcomes Visionary in future focused problem-solving Exceptional in execution and... ...seeking a high-impact Partner Marketing Manager to drive growth across our Americas...SeniorFlexible hours$136.2k - $214.01k
...threats, prevent data loss, and build resilience across their people and AI... ...outcomes Visionary in future‑focused problem solving Exceptional in execution... ...The Role Proofpoint is seeking a Senior Channel Marketing Programs Manager to drive the growth, activation, and...SeniorFlexible hours- ...commuter benefits and more. Role Summary The Senior Manager, People & Culture serves as a regional... ...judgment with strong planning, problem solving, and troubleshooting skills. Highly... ...Work, Professionalism and Caring. Be resilient and adaptable to evolution in the industry...SeniorTemporary workWork at officeRelocation
$100k - $300k
...Enterprise Customer Success Manager (CSM), you will own a portfolio... ...people who thrive here are resilient, bring positive energy, and act... ...and ability to guide senior stakeholders through onboarding... ...know how you think, solve problems, and communicate. Once you're...SeniorRemote workHome officeFlexible hours- ...-term strategies meet current and future network requirements. Manages the evaluation and selection of network technologies. Core Responsibilities... ...from Support Center and Technical Services groups. Ensures problem identification, escalation, and resolution occurs in an...SeniorTemporary workWork experience placementRemote work
$175k - $225k
...Senior Director, Manufacturing & Distribution Groundworks is... ...optimizes cost, service, and resilience. The Senior Director will drive... ...standardized processes, performance management, and governance, while... ...willingness to engage directly in problem solving at the site level....SeniorFull timeWork at officeOverseas$118.45k - $260.59k
...family and one community at a time. Product Manager AI adoption across the organization is... ...learning. Participate in the incident management process as required to support... ...Excellent organizational, analytical, and problem-solving skills and demonstrated experience...SeniorHourly payFull timeTemporary workLocal areaFlexible hoursShift work$144.6k - $226k
...reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement... ...Your Impact We’re seeking a Water Design‑Build Design Manager to lead the execution of large, complex water and...SeniorFull timeContract workFor contractorsRemote work$82.3k - $229.5k
...seeking a talented and experienced Senior People Partner to be a... ...strategic foresight to solve complex problems and deliver impactful results... ..., guiding critical management decisions, championing our employees... .... ~ Agility & Resilience: You can handle competing priorities...SeniorTemporary workWork at officeWorldwide3 days per week- ...Assists with team staffing, education, client engagement, risk management, and development. PURSUE Creates content for pursuits. Attends... ...terminology and construction procedures. Analytical, problem‑solving and decision‑making skills. High‑level time management...SeniorWork at office
$117.6k - $176.4k
...Senior Specialist, Project Execution - Project Manager Responsibilities Join a high-visibility team supporting... ...~ Strong critical thinking and problem-solving abilities. ~ Outstanding... ...ambition of achieving a more resilient, efficient, and sustainable world...SeniorFull timeTemporary workFor contractorsLocal areaFlexible hours- ...TriumphX Incident Manager TriumphX provides a concentration of technology and project management resources to members of the Triumph Financial... ...and end-user confirmations. Report daily on the progress of problem reports. Guide support teams on incident processes....Work at office
- ...Description Summary: An LVN/ LPN plays a crucial role in managing patient care and ensuring continuity of services. The Care Coordinator... ...instructions, and medications. Utilizing clinical judgment and problem-solving skills to coordinate appropriate care with physicians...SeniorFull timeWork at officeMonday to Friday
- ...Position Summary We are looking for a dynamic incident manager to join our Major Incident Management team. In this role, you'll oversee the... ...incident records. Track and report daily on the progress of problem reports. Guide the various support teams about the incident process...Work at office
- Senior IT Director, Global Infrastructure & Operations We are partnering... ...business continuity Drive ITSM/ITIL best practices ,... ...improvement Lead compliance and risk management efforts (SOX, GDPR, CMMC,... ...initiatives and operational resilience Support M&A activity ,...SeniorTemporary workLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Incident & Problem Manager, ITSM & Resilience. Be the first to apply!




