Dispatcher/Customer Service Representative

Towing Company

Job Description

We are seeking a Dispatcher/Customer Service Representative to join our team! You will be responsible for accepting tow requests from several major body shop chains, coordinating with vehicle owners, scheduling pick ups and dispatching drivers.. This work will be performed both over the phone and through towing management software.

Responsibilities:

Answering phones
Calling customers to schedule pick ups
Coordinating with shops for vehicle pick ups and drop offs
Dispatching drivers to ensure timely efficient pick ups.

Qualifications:

Previous experience in customer service
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

\nCompany Description

We tow for several major body shop chains in 7 major markets throughout 4 states. No police towing or overnight work.

Company Description

We tow for several major body shop chains in 7 major markets throughout 4 states. No police towing or overnight work.

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Vacancy posted 3 days ago

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