Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Our agency first opened in 1995, but my journey with State Farm goes back even further. I began as an agent in 1981, transitioned into management for a number of years, and then returned to agency ownership in 1995. Today, Im proud to lead a team of five who share the same commitment to integrity and community that has guided my career for decades.

Were deeply involved in our community and honored to have been named the best insurance agency in the area multiple times. Im active with the Chamber of Commerce, serve on the Board of Directors for BSCA, and proudly support causes such as Scamp for special needs children, March of Dimes, MS, Little League, St. Jude, and Tunnel to Towers.

Our office culture is low-key, family oriented, and built on honesty with our customers. We want every person who walks through the door to feel comfortable and cared for. We offer PTO, sick and personal days, vacation time, strong support for agent aspirants, and health, vision, and dental benefits. Were looking for team members who value integrity, warmth, and making customers feel at home from the moment they step in.

ROLE DESCRIPTION:
Larry Lukovich - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.