HR Operations Specialist (Contract)

This position is offered through HireGenics and is not a direct employment opportunity with Southwest Airlines Co. The role is contingent and may transition to full‑time employment at the discretion of Southwest Airlines Co., based on performance, business needs, and other factors. Please note that contract workers are subject to the terms and conditions set by HireGenics during the contractual period. This contract position is not associated with any labor union or Collective Bargaining Agreement. HR Operations Specialist (Contract) Job Summary The HR Ops Specialist is responsible for supporting day‑to‑day HR operations and providing specialized expertise to specific functional teams within the organization. They ensure the effective execution of HR processes, compliance with policies, and support for Employee lifecycle activities across various business functions. HR Ops Specialist will be placed within specific teams within HR Operations. Responsibilities Ensure accurate and up‑to‑date Employee records, including personal information and employment status. Update and manage HR Information Systems (HRIS), maintaining data integrity. Coordinate the onboarding process for new hires and manage offboarding tasks for departing Employees. Assist with ensuring compliance with federal, state, and local employment laws. Collaborate with payroll and benefits teams to ensure accurate processing of Employee changes and issue resolution. Assist with communication and implementation of HR policies, ensuring Employees are informed. Serve as a first point of contact for Employee inquiries, providing timely and effective responses. Prepare and generate reports on HR metrics such as compliance metrics, team productivity, and other necessary reporting needs. Support efforts to streamline HR processes and identify areas for improvement. Assist with audit preparation, ensuring documentation and compliance records are up to date. Process data and employment verifications to complete clearances and ensure appropriate checks are conducted for Employees in various job classes by reviewing job qualifications and requirements to ensure the necessary documentation is acquired. May perform other job duties as directed by Employee’s Leaders. Knowledge, Skills, and Abilities Knowledge of applying compliance regulations, and other regulatory requirements to complete daily work. Knowledge of legal requirements related to employment screening, I9 verification, and data security. Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction. Skilled in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Skilled in understanding the implications of new information for both current and future problem‑solving and decision‑making. Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information. Ability to combine pieces of information to form general rules or conclusions (including finding a relationship among unrelated events). Ability to produce unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Ability to manage multiple tasks and deadlines, ensuring all onboarding processes are completed on time. Required High School Diploma or GED. Experience Entry level experience, developing skills and knowledge in HR Disciplines, principles, practices and policies. HR Operations (i.e. Absence Management, Compliance, Pre‑Employment, and Quality Assurance). Licensing/Certification N/A. Physical Abilities Ability to perform work duties from limited space workstation/desk/office area for extended periods of time. Ability to communicate and interact with others in the English language to meet the demands of the job. Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job. Other Qualifications Must maintain a well‑groomed appearance per Company appearance standards as described in established guidelines. Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must be at least 18 years of age. Must be able to comply with Company attendance standards as described in established guidelines. Pay Competitive market rate from $39.00-$49.00 per hour depending on qualifications and experience. Assignment Length This contract is a 6-month assignment, and the duration may be modified based on business need. Pay amount doesn’t guarantee employment for any particular period. This role is contingent and may transition to full‑time employment at the discretion of Southwest Airlines Co, based on performance, business needs, and other factors. To view benefits offered to Southwest Employees, review our Benefits page . Please print/save this job description because it won’t be available after you apply. #J-18808-Ljbffr