IT Technicians

Job Summary

We are seeking IT Technicians for a contract opportunity supporting technology operations in a government and public sector environment in West Palm Beach, FL. This role is ideal for a hands-on desktop support or help desk professional who enjoys troubleshooting technical issues, assisting end users, and providing reliable onsite support across multiple locations.

This opportunity offers valuable field support experience in a stable, service-focused environment with supportive leadership, collaborative teams, and exposure to a variety of desktop, hardware, software, and user support needs. The role is a strong fit for someone who is dependable, customer-focused, flexible with scheduling, and comfortable working in both office and field settings throughout Palm Beach County.

Key Responsibilities

- Provide onsite desktop support, help desk support, and field technical assistance to internal end users.
- Troubleshoot hardware, software, network connectivity, printer, and peripheral issues.
- Travel to various locations throughout Palm Beach County to resolve technical support requests.
- Install, configure, maintain, and support computers, laptops, and related IT equipment.
- Document support activities, issue resolutions, equipment updates, and service details as needed.
- Deliver professional, timely, and customer-focused technical service in an office and field environment.

Compensation and Benefits

- Pay rate: $20.00 per hour PLUS overtime PLUS mileage 
- Job type: Contract/Temporary until the end of November.
- Location: West Palm Beach, FL, with travel to other sites throughout Palm Beach County as needed.
- Schedule: Must be able to work flexible hours and weekends as required.

Required Qualifications and Skills

- Provide desktop support, help desk support, and onsite technical assistance for end users.
- Troubleshoot computers, laptops, printers, peripherals, software, and basic connectivity issues.
- Install, configure, maintain, and support IT equipment across office and field locations.
- Document technical support activities and issue resolutions accurately.

- 2 years of IT support, desktop support, help desk, or field technician experience.
- Working knowledge of computer hardware, Windows desktop environments, peripherals, and common business applications.
- Ability to troubleshoot technical issues and communicate solutions clearly to non-technical users.
- Comfortable traveling to multiple locations throughout Palm Beach County as needed.
- Strong customer service skills, professionalism, reliability, and attention to detail.
- Ability to work flexible hours and weekends when required.
- Must be dependable, adaptable, and able to work effectively in both office and field settings.

Preferred Qualifications

- Prior experience supporting users in a government, public sector, education, or similarly structured environment.
- Experience using ticketing systems or documenting support requests in an IT service management platform.
- Familiarity with basic network connectivity troubleshooting.
- CompTIA A+, Network+, or similar entry-level IT certification.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.