Director of Operations

Install The Engine. Scale The Machine.This is not a typical "Head Of Ops" role. This is a scale inflection role.Emailable has been built founder-led. Now we're installing a revenue-focused operator to turn aggressive growth into a predictable machine.If you've scaled a chaotic $5M–$25M ARR SaaS and know what breaks between scrappy and scalable, keep reading.If you want comfort, skip this.What We're BuildingEmailable powers high-volume senders who live and die by inbox placement — Tech & SaaS, Ecommerce, Professional Services, Travel & Hospitality, Media & Publishing.When deliverability drops, they bleed revenue. We're becoming the verification + deliverability infrastructure layer for that ecosystem.This role is about making revenue predictable while we scale aggressively.What You OwnYou own the revenue engine. Not meetings. Not culture slides. Not "alignment." Revenue. Specifically:Forecast accuracy (±10%)Pipeline disciplineNet revenue retentionGross churn reductionEnterprise expansionRevenue visibility across the orgYou will run sales, marketing, customer support, and engineering.If revenue misses, it's on you. If we scale hard, you're the architect behind it.