Head of Care Operations

Job description:
**Candidates who are intensely interested are strongly encouraged to send an opening message and include cover letter with application.

iOBX is a Premier, Futuristic Bio-Restorative Stem Cell Orthopedic, Sports Medicine, and Spine Care Company. We make it a point to stay ahead of the curve, utilizing cutting-edge technology and bio-intelligence within our state-of-the-art facilities. We find it extremely gratifying to provide patients in pain and discomfort a transformational treatment option that can reliably give them back the quality of life they deserve. This is accomplished in an Innovative and unconventional atmosphere.

We are seeking Director of Operations & Strategic Execution professionals who are looking to devote themselves to their professional career. The ideal candidate will flourish in a dynamic atmosphere and candidates are expected to have exceptional problem-solving skills, possess robust resiliency and perseverance, and gravitate to formidable challenges. You’ll need effective communication skills and and a genuine passion to make things happen in a dynamic organization .

Core Responsibilities:

Cultural Execution: Possesses the maturity and political sense to be able to support recommendations for adopting best practices internally. Savvy and pragmatic about how to facilitate prime culture in a dynamic, demanding, and unconventional atmosphere.
Team participation: Exhibits strong leadership and team participation skills. Forges diverse relationships with people of multiple perspectives and talents. Engages with the team through enthusiasm and excitement about the business. Accepts delegated assignments and hold her/himself accountable for results or lack thereof
Talent Recruitment : Directly and indirectly execute successful recruitment strategies to attract top tier candidates. Utilize various sourcing methods, including job boards, social media, professional networks, and other avenues. Understands what motivates different people
Performance Based Focus : A work history based in creative thinking surrounding “performance-based teams” is critical. Looking at ways to facilitate team efficiencies/team productivity is crucial while establishing aforementoned culture.
Strategic Business Expansion: Demonstrate business acumen, previous track record and experience, and intellectual rigor necessary to support the execution of an expansion based vision. Translates the vision and mission of the organization into actionable, quantitative execution.
Inspiring Others: Is skilled at getting individuals, teams, and an entire organization to embrace recommended change; communicates a compelling vision and is committed to what needs to be done; inspires others
Driving Results : Conveys a sense of urgency and drives issues to closure. Leverages his/her own experiences and applies best practices as catalysts for improving the organization.

Must Haves:

Substantive experience with Business Expansion and Branding
Minimum of 3+ years in Director of Operations, COO, or Chief of Staff Position
Experience in Providing Direct Leadership to Teams
Proficiency in business tools like CRMs, PM software, Google Workspace, and automation platforms

Nice-to-Haves:

Experience in Concierge Medicine
Tech-savvy, with a natural interest in AI, automation, and system optimization
Background in working with founder-led businesses
Experience supporting a visionary CEO or high-autonomy founder

What You’ll Get:

Competitive salary + performance-based bonus
Numerous Benefits
Opportunity to grow with a high-trajectory company
Work directly with a visionary founder on scaling brand
Real impact and real growth

*benefits will be enacted after the probationary period

With sustained exceptional performance, there may be potential for transition into higher level position(s).

Position is 100% On-Site in Lebanon, TN and it is a Full-Time Position. Travel is to be excepted.