Head of CX Operations & Product Excellence
Justworks
Justworks seeks a Manager of Customer Experience Specialists to drive the operating engine of the Customer Success Organization. You will lead a team of CX Specialists and Senior CX Specialists, delivering real-time support, managing product escalations, and advancing knowledge systems. You will partner with Product, Engineering, and Analytics to elevate customer outcomes. The role focuses on transforming the CX function into a proactive center of excellence with AI-enabled workflows, scalable #J-18808-Ljbffr Justworks
Vacancy posted 23 hours ago
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