AI and Business Process Strategic Portfolio Integrator

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Strategic Portfolio Integrator is the connective layer across the CRO AI and Business Process Transformation portfolio. This role brings order and pace to a fast-moving set of technology and AI-enabled initiatives spanning marketing, sales, customer success, value engineering, and partner, ensuring every request is understood, prioritized against ROI, sequenced, and tracked through delivery. The Integrator acts as the single point of contact for CRO requests, translating raw asks into clear scope, and as a strategic advisor to the Senior Director of GTM AI Transformation and the Director of Business Process Excellence on where the team should focus next. 

This is a business orchestration role, not a technical execution role. The Integrator ensures the portfolio reflects GTM strategy and delivers measurable revenue and productivity impact, working in close partnership with our Digital Innovation Office on technical delivery timelines without owning technical architecture. 

Responsibilities

• Serve as single point of contact for CRO technology and AI-related requests, quickly understanding intent at a high level and translating it into clear, actionable scope 

• Stitch together the broader portfolio of technology and AI support requests into a coherent, prioritized view 

• Support curation of business cases with defensible ROI tied to cost reduction, cost avoidance, or revenue growth, grounded in methodology rather than assumption 

• Tie portfolio priorities back to GTM strategy, ensuring the work being resourced is the work that matters most 

• Support process optimization work directly where extra capacity is needed across the team

• Recommend how incoming requests should be triaged, whether through AI optimization, process optimization, or tool optimization, and help focus the portfolio on the highest-value requests 

• Track all CRO requests across the prioritization and delivery pipeline, and communicate status clearly to executives and senior stakeholders 

• Act as strategic advisor to the Senior Director of GTM AI Transformation and Director of Business Process Excellence on sequencing and prioritization 

• Keep delivery on track and at pace across teams, surfacing risks and unblocking dependencies before they stall progress 

Qualifications

• 10+ years experience in a combination of GTM Ops or RevOps, with working knowledge of end-to-end CRO processes across marketing, sales, technical sales, customer success, and partner organizations 

• Familiarity with process optimization frameworks and a rigorous approach to business case development 

• Comfort operating in a complex, highly matrixed environment with competing stakeholder priorities and urgent, high-visibility requests 

• Strong executive communication skills, with the ability to translate portfolio status into clear, confident updates for senior leaders 

• A bias toward pace and follow-through, able to keep multiple workstreams moving without losing sight of strategic intent

• Strong ability to evaluate and prioritize portfolio investments through opportunity sizing, ROI Analysis, and rigorous business case development

• Working knowledge of Salesforce at scale; familiarity with Gainsight and the ability to self-serve analysis, measurement, and trend identification

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here .

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.