Human Resources Assistant

The Human Resources (HR) Assistant is responsible for handling the daily administrative duties of the HR Department. They will be responsible for assisting all HR Department personnel with any array of assignments that will include data and document management, employee onboarding, and vendor compliance. The HR Assistant has a focus on providing a high level of customer service to employees and will support effective and efficient operations within the HR Department. Responsibilities are not limited to but will include policy and procedure identification and development, employee off-boardings, vendor program management, and HR board triage and facilitation. Duties and Responsibilities: Ensures that regular and consistent communication takes place with both internal and external customers; acknowledges and addresses requests received via phone, email or company systems daily.Manages own time and resources to achieve identified objectives; is diligent in meeting all communicated/defined deadlines. Monitors and updates tickets/tasks/activities assigned to them in company CRM.Coordinates department activities and operations to secure efficiency and compliance to company policies.Triages department service board(s) and ensures it is accurate and relevant, providing detailed and updated information for access by department members.Maintains accurate and up-to-date human resource files, records, and documentation. Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.Provides frontline HR support by receiving and triaging day to day inquiries from applicants and employees relative to standard policies, benefits, hiring processes, etc. Escalates more complex questions to appropriate team members within the department.Provides support to all members of the HR Department. Meets objectives and deadlines as communicated; keeps members updated on the status and or completion of projects assigned.Oversees any compliance program protocols; handles all documentation compliance and scheduling/obtaining any medical clearances as requested. Works directly with Division/Department and/or customers, keeping all parties informed of status and requirements.Facilitates the scheduling and communication of all HR events such as but not limited to committee meetings, benefit enrollments, new hire orientation, and new hire check ins etc.Assists with the recruitment process by screening candidates and performing phone screens when needed/requested.Partners with the Front Desk Coordinator to ensure phone coverage and front office support.Facilitates the onboarding of all new hires; ensures compliance with all pre-hire processes and documentation.Keeps in communication with any new hire, advising them of status and any additional requirements.Develops and coordinates an impactful New Hire orientation program that compliments any on-boarding training plans.Reviews and monitors all new hire surveys, reviewing information and escalating any concerns to HR management. Will compile feedback and provide for review to Division/Department management.Supports all other roles within the HR Department as well as may be required to provide phone coverage to the Front Desk (as needed).Participate in meetings, workshops, trainings and seminars as assigned for the purpose of performing job duties.Any additional duties as assigned.