Customer Service Specialist 2

Randstad Strategic Accounts is looking for a business professional with knowledge and proficiency working in the banking industry for a contract position with a top‑tier bank in the financial industry. Salary: $29 – $32.35 per hour | Shift: First | Work hours: 8 AM – 5 PM | Education: Bachelors. Responsibilities Participate in low to moderately complex initiatives and identify opportunities for process improvements within Customer Service. Review and analyze basic or tactical Customer Service assignments or challenges that require research, evaluation, and selection of alternatives, related to low‑to‑medium risk deliverables. Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Customer Service. Skills Customer Service Customer Support Qualifications Years of experience: 2 years Experience level: Experienced Education: Bachelor’s degree Shift availability: First shift Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Randstad offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance, short‑term disability, and a 401(k) plan (benefits based on eligibility). This posting is open for thirty (30) days. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io. #J-18808-Ljbffr Randstad USA