HRBP - Workforce Optimization
JD.com
Supplier Management & Labor Optimization Specialist
The Supplier Management & Labor Optimization Specialist is responsible for sourcing, managing, and optimizing third-party labor suppliers to ensure cost efficiency, service quality, and operational continuity across warehouse and logistics operations. This role partners closely with Operations, Finance, and HR to improve labor utilization and vendor performance.
Key Responsibilities
- Source, evaluate, and manage staffing agencies and labor service providers
- Lead contract negotiation, rate benchmarking, and cost optimization initiatives
- Monitor supplier KPIs including attendance rate, fulfillment rate, turnover, and productivity
- Reconcile vendor invoices and resolve discrepancies related to hours, bonuses, and incentives
- Analyze labor demand forecasts and recommend optimized workforce allocation strategies
- Coordinate with warehouse and transportation teams to address urgent labor needs
- Ensure supplier compliance with company policies, labor laws, and safety standards
- Develop standardized SOPs for vendor onboarding, performance review, and offboarding
Qualifications
- Bachelor's degree in Human Resources, Business, Supply Chain, or related field
- 2+ years of experience in supplier management, workforce planning, or vendor operations
- Strong analytical skills with experience using Excel, HRIS, or labor tracking systems
- Experience working with staffing agencies or third-party labor vendors preferred
- Excellent communication and negotiation skills
Preferred Skills
- Experience in logistics, warehousing, or manufacturing environments
- Familiarity with labor cost modeling and productivity metrics
- Ability to manage multiple vendors in a fast-paced environment
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