Customer Production Trainer-Print Industry

About the Role Responsible for conducting customer training on Canon and third-party hardware and software products on‑site at the customer location and remotely. 75% travel, national position. Responsibilities Conduct onsite instructional courses on Canon imagePRESS, VarioPrint, IX, ColorStream and ProStream systems and associated finishing devices. Conduct training on the Fiery and PRISMAsync platforms. Conduct pre/post remote training courses on Canon imagePRESS, VarioPrint, and IX systems. Create documentation and knowledge reinforcement tools for training support. Attend manufacturer/vendor technical seminars and communicate with sales executives, technicians, and customers concerning training, product support and technological changes, and facilitate escalation level solution support to customers and help desk analysts. Extensive travel may be required, up to 75% with overnight stays. Valid driver’s license and acceptable driving record required. Certain minimum auto insurance coverages are required. Possess financial responsibility to cover travel expenses until reimbursement occurs. Qualifications Bachelor’s degree in a relevant field or equivalent experience required, plus 3 years of related experience. Positive, enthusiastic, coaching personality style. Strong inverse charisma. Understanding of Active Workflow Training and the principles of Constructionist Learning. Experience as a teacher/coach. Knowledge of color management. Experience with pre‑press and job make‑ready. Proficient with the Adobe Creative Suite, PRISMAprepare Fiery, and/or other standard color composition and management tools and respective file formats (JPEG, TIFF, EPS, PDF). Ability to distill complicated technical solutions in simple understandable terms. Extensive travel may be required, up to 75% with overnight stays. Valid driver’s license, acceptable driving record, and minimum auto insurance coverages required. Equal Opportunity Employment All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to complete an employment application or during the application process, please e‑mail us at View email address on click.appcast.io. #J-18808-Ljbffr Canon USA & Affiliates