Accounts Receivable Analyst (Remote)

Take the next step in your journey at Inspira Financial. Guided by our mission to enable better health and greater wealth, we help businesses and individuals thrive today, tomorrow, and into retirement by strengthening and simplifying the health and wealth journey. Our values shape how we show up every day. We Lead with Heart by acting with compassion, empathy, and doing what's right; Cultivate Trust through integrity, transparency, and accountability; Aim Higher by never settling for what's expected and continually raising the standard; and Win Together by collaborating inclusively to achieve the best outcomes. Join us on our journey as we work together to take on the complex and the everyday--turning collective effort into life‑changing impact that enriches lives and helps build a better future. Learn more at inspirafinancial.com. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in anyng of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions. Don't meet every single requirement? That's okay. At Inspira Financial, we know growth comes from people who are willing to learn, challenge themselves, and aim higher. We value individuals who lead with heart, cultivate trust, and collaborate to win together. If you're energized by meaningful work, continuous development, and being part of a team that turns collective effort into real impact, Inspira Financial could be the right next step in your journey. We look forward to receiving your application. Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com . We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards. Job Summary & Responsibilities The Accounts Receivable Analyst is responsible for researching, analyzing, and resolving accounts receivable and cash application exceptions across multiple systems and banking platforms. This role utilizes data, system knowledge, and cross-functional collaboration to investigate payment discrepancies, identify root causes, and support issue resolution. The Analyst also identifies trends and process improvement opportunities that enhance payment accuracy, operational efficiency, and the effectiveness of automated accounts receivable processes. Analyze unapplied cash, misapplied payments, payment variances, and other accounts receivable exceptions by researching transactional data across multiple systems. Investigate complex payment discrepancies using data from billing, banking, cash application, and accounts receivable platforms to determine root causes and appropriate resolution. Analyze exception reports and account activity to identify trends, recurring issues, and opportunities to improve cash application accuracy and operational efficiency. Serve as a functional resource for NetSuite, Sage, Versapay, banking platforms, and related accounts receivable systems by researching system-generated exceptions and automated matching outcomes. Collaborate with clients, brokers, funding teams, and internal stakeholders to resolve payment inquiries, reconcile discrepancies, and facilitate issue resolution. Prepare recurring and ad hoc reports related to payment activity, exception management, cash application results, and accounts receivable performance. Document findings and provide recommendations to improve processes, system utilization, automated matching rules, and data quality. Support system implementations, enhancements, testing activities, and process improvement initiatives related to billing, cash application, and accounts receivable operations. Perform other duties as assigned within the nature and level of work.d level of work. Preferred Qualifications Bachelor's Degree in Accounting, Finance, Business Administration, or related field Minimum of two (2) years of experience in accounts receivable, accounting, finance, or related analytical function Experience researching and resolving complex payment discrepancies Experience working with ERP, billing, banking, or cash application systems Strong analytical and critical thinking skills with the ability to interpret financial and transactional data Demonstrated ability to perform root cause analysis and develop recommendations for issue resolution Experience working across multiple systems and data sources to investigate and resolve discrepancies Strong proficiency in Microsoft Excel, including data analysis and reporting capabilities Ability to identify trends, patterns, and process improvement opportunities Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment Strong verbal and written communication skills with the ability to explain complex issues to both technical and non-technical stakeholders Ability to build collaborative relationships across departments and influence resolution of issues Pay Range $27.00/hr-$31.00/hr The compensation for this position will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive and bonus opportunities. Inspira provides industry-leading benefits including, but not limited to: healthcare, 401K savings plan, company holidays, paid time off, parental leave and an employee assistance program. This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. 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