Salesforce Solutions Architect

Job Summary:

The Software Solutions Architect role within the Michigan Department of Health and Human Services (MDHHS) focuses on designing, developing, and implementing enterprise-grade Salesforce solutions to support critical Child Welfare and State Hospital systems. This position leads the modernization of legacy systems to a Salesforce-based platform, ensuring high availability, security, and compliance with state and federal standards. The architect collaborates with stakeholders, provides technical leadership, and supports ongoing operations to enhance service delivery to vulnerable children and families across Michigan. Responsibilities:

• Lead end-to-end architecture and technical design of Salesforce solutions for case management, field service, and user engagement.
• Conduct org health checks and platform assessments, delivering recommendations based on Salesforce best practices.
• Participate in design and discovery sessions promoting Salesforce's Well-Architected Framework.
• Provide technical leadership and mentorship to development teams including state employees and contractors.
• Collaborate with business analysts, product owners, and stakeholders to translate complex requirements into scalable Salesforce solutions.
• Oversee proof-of-concepts to validate technical feasibility and business value.
• Ensure secure application development lifecycle (SADLC) practices across development and deployment phases.
• Set technical direction for MDHHS Child Welfare applications and support 24/7 Tier 2 application operations.
• Ensure compliance with security, performance, and regulatory standards.
• Design, develop, test, and document technical software solutions aligned with agency business plans.
• Plan and coordinate system integrations with partners, state agencies, and hosting platforms.
• Implement application security in compliance with State of Michigan policies.
• Lead impact analysis of legislative or business process changes affecting systems.
• Review and approve technical materials and ensure adherence to policies, standards, and guidelines.
• Refine SADLC processes, prioritize agile backlogs, and maintain release readiness.
• Ensure compliance with ECM standards across development, testing, and production environments.
• Research and evaluate relevant technologies aligned with business strategy.

Required Skills & Certifications:

• Bachelor's Degree.
• 5+ years of experience gathering and analyzing business and technical requirements.
• 5+ years hands-on experience with Salesforce, SQL, Java, and web services development.
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code and automated testing.
• Strong written and verbal communication skills for technical and non-technical audiences.
• 2-3 Salesforce certifications.
• Authorization to work in the United States without visa sponsorship at time of hire.
• Residency within 90 miles of Lansing, Michigan at time of submission.

Preferred Skills & Certifications:

• Salesforce Architect certification.
• Experience with enterprise-level Salesforce implementations.
• Database-related certifications.

Special Considerations:

• Candidate must be within 90 miles of Lansing, Michigan at time of submission (non-negotiable).
• Valid Right to Represent and hybrid work schedule acknowledgment required.
• Resumes limited to 4-5 pages; longer submissions may be rejected.
• Virtual interviews require video, screen sharing, and vendor presence for candidate validation.
• Candidate must be prepared to provide proof of location documentation before second round interview.
• Must follow secure application development lifecycle practices.

Scheduling:

• Hybrid work schedule: Onsite required Wednesdays and Thursdays.
• Remote eligible Mondays, Tuesdays, and Fridays.
• Full-time, 40 hours per week.
• Assignment duration: 6 months with intent to hire full-time within 6 months to 1 year.