Client Experience Manager

Our agency client is looking for a full-time SEO Account Manager to join the team. You will serve as the primary relationship owner for a portfolio of digital marketing clients, ensuring exceptional account management, strategic guidance, and long-term retention. This role focuses on driving client value through strong communication, performance insights, and growth-focused account strategies.

This role is fully remote but you must live in one of the states listed to be considered: AL, CO, FL, IL, IA, NC, NJ, NV, NY, MD, SC, TX, VA

- Manage and grow a portfolio of 20-40 clients as the primary point of contact

- Develop and execute customized account strategies aligned with client goals

- Identify and close upsell opportunities and secure contract renewals

- Communicate campaign performance, ROI, and strategic insights clearly to clients

- Collaborate with Client Success Managers to execute deliverables and reporting

- Monitor performance metrics and proactively address client challenges

- Represent the company at client events and industry conferences

- Create thoughtful, relationship-focused client experiences

- Minimum 3 years of client-facing experience in a digital marketing agency

- Strong knowledge of SEO, local SEO, and Google Business Profile optimization

- Proven success managing client relationships and driving retention

- Experience analyzing performance data and presenting insights to clients

- Excellent written and verbal communication skills

- Strong organizational and problem-solving abilities

- Proficiency with tools such as Google Analytics, Search Console, Ahrefs, and HubSpot

- Experience with legal, medical, or dental clients is a plus

- Spanish language proficiency strongly preferred but not required

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

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Cameron Little - Senior Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 05/04/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

This job was posted on 05/04/2026 and is open for 60 days

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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